https://ttlc.intuit.com/community/taxes/discussion/how-so-i-do-my-2017-tax-return-i-have-paid-for-an-upgrade-but-still-can-t-find-where-how-to-do-it/01/824836#M324965 Sun, 07 Jul 2019 23:52:43 GMT andrea johnston 2019-07-07T23:52:43Z https://ttlc.intuit.com/community/taxes/discussion/how-so-i-do-my-2017-tax-return-i-have-paid-for-an-upgrade-but-still-can-t-find-where-how-to-do-it/01/824836#M324965 Sun, 07 Jul 2019 23:52:43 GMT https://ttlc.intuit.com/community/taxes/discussion/how-so-i-do-my-2017-tax-return-i-have-paid-for-an-upgrade-but-still-can-t-find-where-how-to-do-it/01/824836#M324965 andrea johnston 2019-07-07T23:52:43Z https://ttlc.intuit.com/community/taxes/discussion/re-how-so-i-do-my-2017-tax-return-i-have-paid-for-an-upgrade-but-still-can-t-find-where-how-to-do-it/01/824840#M324966 <P>An upgrade pays for a copy of a 2017 tax return that you already did using the Free verison of TT.&nbsp; Are you saying you now need to prepare a 2017 tax return from scratch?</P> Mon, 08 Jul 2019 00:03:48 GMT https://ttlc.intuit.com/community/taxes/discussion/re-how-so-i-do-my-2017-tax-return-i-have-paid-for-an-upgrade-but-still-can-t-find-where-how-to-do-it/01/824840#M324966 SweetieJean 2019-07-08T00:03:48Z https://ttlc.intuit.com/community/taxes/discussion/re-how-so-i-do-my-2017-tax-return-i-have-paid-for-an-upgrade-but-still-can-t-find-where-how-to-do-it/01/824841#M324967 <P>As SweetieJean asked, please clarify if you are needing to begin a 2017 return, finish one that you started online last year but didn't file, or if you are wanting a copy of an already-filed 2017 return from last year.</P><P>&nbsp;</P><P>If you need to prepare one, a 2017 return cannot be prepared in Online TurboTax, which is only for 2018.&nbsp;&nbsp; You have to use 2017 desktop software to prepare a 2017 return.&nbsp; You can buy 2017 software as a download at this page:</P><P>&nbsp;</P><P><A href="https://turbotax.intuit.com/personal-taxes/past-years-products/" target="_blank" rel="noopener">https://turbotax.intuit.com/personal-taxes/past-years-products/</A></P><P>&nbsp;</P><P>Why did you upgrade a 2018 return?&nbsp;&nbsp;&nbsp; Did you already start a 2017 return online last year, and was access to the data file locked, and were you now trying to get access to the 2017 tax data file to finish it?&nbsp;&nbsp;</P><P>&nbsp;</P><P>Did you pay for 2018 online Premier?&nbsp; That is what is displayed under your question above.&nbsp;&nbsp; If so, that is a much higher edition than the PLUS (19.99) normally required to unlock a 2017 return. &nbsp; Have you already filed a 2018 return?</P><P>&nbsp;</P><P>We can tell you what to do, or how to phone TurboTax Support, once your situation becomes clear.</P> Mon, 08 Jul 2019 00:17:46 GMT https://ttlc.intuit.com/community/taxes/discussion/re-how-so-i-do-my-2017-tax-return-i-have-paid-for-an-upgrade-but-still-can-t-find-where-how-to-do-it/01/824841#M324967 mesquitebean 2019-07-08T00:17:46Z