topic I need to have my upgrade option cleared. I only want the Plus addition but the Deluxe is in my &quot;cart&quot; so to speak and will not clear. What can I do? in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/i-need-to-have-my-upgrade-option-cleared-i-only-want-the-plus-addition-but-the-deluxe-is-in-my-cart/01/824014#M324701 Fri, 05 Jul 2019 17:56:28 GMT Vicgreen 2019-07-05T17:56:28Z I need to have my upgrade option cleared. I only want the Plus addition but the Deluxe is in my "cart" so to speak and will not clear. What can I do? https://ttlc.intuit.com/community/taxes/discussion/i-need-to-have-my-upgrade-option-cleared-i-only-want-the-plus-addition-but-the-deluxe-is-in-my-cart/01/824014#M324701 Fri, 05 Jul 2019 17:56:28 GMT https://ttlc.intuit.com/community/taxes/discussion/i-need-to-have-my-upgrade-option-cleared-i-only-want-the-plus-addition-but-the-deluxe-is-in-my-cart/01/824014#M324701 Vicgreen 2019-07-05T17:56:28Z Re: I need to have my upgrade option cleared. I only want the Plus addition but the Deluxe is in my "cart" so to speak and will not clear. What can I do? https://ttlc.intuit.com/community/taxes/discussion/re-i-need-to-have-my-upgrade-option-cleared-i-only-want-the-plus-addition-but-the-deluxe-is-in-my/01/824038#M324704 <P>You will need to contact TurboTax support for this situation ….</P><P>Go to this website to contact TurboTax support during business hours -&nbsp;<A href="https://support.turbotax.intuit.com/contact/" target="_blank">https://support.turbotax.intuit.com/contact/</A></P> Fri, 05 Jul 2019 18:37:37 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-need-to-have-my-upgrade-option-cleared-i-only-want-the-plus-addition-but-the-deluxe-is-in-my/01/824038#M324704 Critter 2019-07-05T18:37:37Z Re: I need to have my upgrade option cleared. I only want the Plus addition but the Deluxe is in my "cart" so to speak and will not clear. What can I do? https://ttlc.intuit.com/community/taxes/discussion/re-i-need-to-have-my-upgrade-option-cleared-i-only-want-the-plus-addition-but-the-deluxe-is-in-my/01/824040#M324705 <P>If you have not registered the account you should be able to clear and start over ...</P><P><SPAN>You can downgrade using the&nbsp;</SPAN><A href="https://ttlc.intuit.com/questions/GEN86827?legacy=true" target="_blank" rel="noopener"><SPAN>Clear and Start Over feature</SPAN></A><SPAN>&nbsp;but bear in mind that the different&nbsp;TurboTax "flavors" handle different tax situations and their associated forms.</SPAN></P> Fri, 05 Jul 2019 18:39:00 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-need-to-have-my-upgrade-option-cleared-i-only-want-the-plus-addition-but-the-deluxe-is-in-my/01/824040#M324705 Critter 2019-07-05T18:39:00Z