topic I can't log in in Get your taxes done using TurboTax

I can't log in

k_aburke — Tue, 02 Jul 2019 00:55:59 GMT

Hello - I have entered my password and verification code several times. TurboTax looks like it will open, but then sends me back to enter my password and verification code. I even tried setting up a new account... why is this happening?

Re: I can't log in

VolvoGirl — Tue, 02 Jul 2019 00:58:07 GMT

Try using a different browser and see,

https://ttlc.intuit.com/community/tax-topics/help/why-am-i-directed-to-login-again-after-i-have-successfully-logged-into-turbotax-online/00/819407

Re: I can't log in

Reecole — Fri, 20 Dec 2019 00:21:08 GMT

Re: I can't log in

AshleyLO — Mon, 06 Jan 2020 18:04:24 GMT

For assistance with log in issues, please see the following TurboTax FAQ:https://ttlc.intuit.com/community/account-recovery/help/forgot-your-turbotax-online-user-id-or-password/00/26157

Re: I can't log in

Leahlezanic — Mon, 13 Apr 2020 14:43:03 GMT

tuirbotax is awful to log in to. I am almost done with taxes and i cant get back in. should i go to tax cut and start all over? This is about the 8th time this has happened.

Re: I can't log in

jeanneboliver — Tue, 13 Oct 2020 15:59:19 GMT

I can't login because i left my 14 digit code in Florida and I am home in Vt

I tried downloading a new one but it said since I already had one on my computer I couldn't I jave completed my return but need to edit.

Re: I can't log in

xmasbaby0 — Tue, 13 Oct 2020 16:19:27 GMT

@jeanneboliver Not sure what you mean by "log in"--you only use that license code for desktop (CD/download) software---not for online TurboTax.

If you installed the desktop software to a PC or Mac computer that you own and it is asking for the code again:

To find your license code:

https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

Re: I can't log in

VolvoGirl — Tue, 13 Oct 2020 16:44:40 GMT

You might have to call in and get another code. Maybe this will help? Turbo Tax asks for the License Code each time you start
https://ttlc.intuit.com/community/tax-topics/help/turbotax-2019-requests-license-activation-at-every-launch/00/960924