I converted from Windows 10 to Apple iMac, installed my TurboTax Deluxe, and opened my 2018 tax file in TT Deluxe for Mac. I can not see any of my forms for 2018; HELP?

lschultz — Mon, 01 Jul 2019 12:39:29 GMT

I can see summary tax information/history but the menu for forms is greyed out. Help.

Re: I converted from Windows 10 to Apple iMac, installed my TurboTax Deluxe, and opened my 2018 tax file in TT Deluxe for Mac. I can not see any of my forms for 2018; HELP?

Critter — Mon, 01 Jul 2019 14:11:57 GMT

@macuser_22 are you online today to help ?

Re: I converted from Windows 10 to Apple iMac, installed my TurboTax Deluxe, and opened my 2018 tax file in TT Deluxe for Mac. I can not see any of my forms for 2018; HELP?

macuser_22 — Mon, 01 Jul 2019 14:35:21 GMT

I have not heard of any "grayed out" issues before.

I can only suggest a total uninstall and reinstall and open a new tax return and install any state software prior to opening the .tax2018 data file. Also open TurboTax for the first time after install bu using "right click -> open" or control click -> open.

Corruption could have occurred in the Application or in an associated preference or support file.

The best remedy is to totally uninstall TurboTax and all associate files and then re-install. That will not delete or change any .tax2018 data file that had already been created with the tax data.

To uninstall the application and all associated files need to be deleted and then the application reinstalled. If there was a state then the state must also be reinstalled.

Here is a FAQ for how to uninstall Mac
https://ttlc.intuit.com/questions/1901210-remove-uninstall-turbotax-for-mac

https://ttlc.intuit.com/questions/1901209-reinstall-turbotax-mac

=============

Open for the first time:

https://ttlc.intuit.com/questions/2899293-turbotax-for-mac-won-t-open-when-installed

https://ttlc.intuit.com/questions/1899267-administrator-rights-mac

topic I converted from Windows 10 to Apple iMac, installed my TurboTax Deluxe, and opened my 2018 tax file in TT Deluxe for Mac. I can not see any of my forms for 2018; HELP? in Get your taxes done using TurboTax

I converted from Windows 10 to Apple iMac, installed my TurboTax Deluxe, and opened my 2018 tax file in TT Deluxe for Mac. I can not see any of my forms for 2018; HELP?

Re: I converted from Windows 10 to Apple iMac, installed my TurboTax Deluxe, and opened my 2018 tax file in TT Deluxe for Mac. I can not see any of my forms for 2018; HELP?

Re: I converted from Windows 10 to Apple iMac, installed my TurboTax Deluxe, and opened my 2018 tax file in TT Deluxe for Mac. I can not see any of my forms for 2018; HELP?