topic I paid to file my taxes on 4/13/2019. I am finishing filing today and it’s asking me to pay again. Why? in Get your taxes done using TurboTax

I paid to file my taxes on 4/13/2019. I am finishing filing today and it’s asking me to pay again. Why?

szq7 — Sun, 30 Jun 2019 03:31:53 GMT

Re: I paid to file my taxes on 4/13/2019. I am finishing filing today and it’s asking me to pay again. Why?

mesquitebean — Sun, 30 Jun 2019 04:29:27 GMT

What did you pay for in April? And what is it asking you to pay for now?

You appear to be using Online Deluxe now, which is 59.99 for Federal and 44.99 for state. Did you upgrade since your April payment, or did you add a state return after your April payment, or an option such as Audit Defense or MAX?

Check your fees this way:

With your return open, click in the left menu column on TAX TOOLS, then TOOLS.

In the Tools popup choose MY FEES.

What products are showing up there?

Re: I paid to file my taxes on 4/13/2019. I am finishing filing today and it’s asking me to pay again. Why?

szq7 — Sun, 30 Jun 2019 12:39:52 GMT

I guess I “added” state. I just came back to finish my taxes. The flow just took me through finishing them ...including state. I’m not sure how to get out of this.
Thank you for your info.

Re: I paid to file my taxes on 4/13/2019. I am finishing filing today and it’s asking me to pay again. Why?

mesquitebean — Sun, 30 Jun 2019 22:32:55 GMT

Do you not plan to file a state return? Did you prepare a state return by mistake? Normally one can just delete the state return prior to paying, but your situation likely prevents that. Since you've already paid for your Federal, it probably won't let you delete the state return. If you want to try, here's how, but it may not be successful:

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-delete-my-state-return-in-turbotax-online/00/25895

If you haven't yet paid for the state return and don't intend to file it, you can talk to TurboTax Support to see if there is any resolution. In any case, you are not required to file the state return if you don't need it.

Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.

FAQ: What is the TurboTax phone number?

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632