topic signing into my account in Get your taxes done using TurboTax

signing into my account

papab9817 — Fri, 21 Jun 2019 00:12:32 GMT

I have tried NUMEROUS times to sign into my account. I would like to do my 2017 taxes and review my 2018 taxes.

Why can't I get into my account????? I have tried changing my password with the passcode you send and it still will not allow me in.

Please unlock my account so I can sign in.

Re: signing into my account

xmasbaby0 — Fri, 21 Jun 2019 00:19:29 GMT

You will not be able to use online TurboTax to prepare a 2017 tax return. You need the desktop software that you download to a full PC or Mac, and the return will have to be printed,, signed and mailed.

Online preparation and e-filing for 2017 is permanently closed.

To file a return for a prior tax year

If you need to prepare a return for 2015, 2016, or 2017 you can purchase and download desktop software to do it, then print, sign, and mail the return(s)

https://turbotax.intuit.com/personal-taxes/past-years-products/

Remember to prepare your state return as well—if you live in a state that has a state income tax.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Note: The desktop software you need to prepare the prior year return must be installed/downloaded to a full PC or Mac. It cannot be used on a mobile device.

Meanwhile, if you have not been able to access your TT account use the recovery tool:

Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

Re: signing into my account

Tcparker1400 — Fri, 21 Jun 2019 00:56:39 GMT

i keep signing into my account and it keeps restarting

Re: signing into my account

lydiasuba — Wed, 26 Jun 2019 05:21:56 GMT

I can not sign in to my account. Help

Re: signing into my account

xmasbaby0 — Wed, 26 Jun 2019 15:03:03 GMT

Please read the answer already provided in this thread above for how to use the recovery tool.

Re: signing into my account

jusjenn3 — Fri, 27 Dec 2019 00:50:31 GMT

I need to print my 2018 taxes. Not allowing me to sign into my account?