topic Re: Why does the search box in my Basic desktop version not work? in Get your taxes done using TurboTax

Why does the search box in my Basic desktop version not work?

laurag25 — Thu, 06 Jun 2019 16:37:31 GMT

It seems dead, just doesn't do any search at all. I called TT and was told that it may be because of using a Wi-Fi connection to the Internet, and that I should hook up with an ethernet cable. This is ridiculous: (1) the program was perfectly able to retrieve all my financial institution info over Wi-Fi, so there is no problem with Internet access, (2) some of the search results should come just from my local return copy, and (3) my laptop doesn't even have an ethernet port: does TT really put out a product that is not entirely Wi-Fi-compatible?

If you are using Windows 10 and some buttons don't work,...

TeresaM — Thu, 06 Jun 2019 16:37:33 GMT

If you are using Windows 10 and some buttons don't work, this TurboTax FAQ has information that may help.
https://ttlc.intuit.com/replies/6549824

Worked like a charm, thank you for your expertise!

laurag25 — Thu, 06 Jun 2019 16:37:34 GMT

Worked like a charm, thank you for your expertise!

I am so very happy it worked.

TeresaM — Thu, 06 Jun 2019 16:37:36 GMT

I am so very happy it worked.

Re: Why does the search box in my Basic desktop version not work?

jengenato — Mon, 17 Jun 2019 17:41:00 GMT

I can't even see the search button. Feel like I'm just missing it. Any advice?

Thanks!