topic Wait until Sunday afternoon. If it does not work then, m... in Get your taxes done using TurboTax

Reject reason: F2441-022 - If filing status of the return is Married filing separately and Form 2441 is present in the return, then 'EligibilityRequirementMetInd'

dayna1127 — Fri, 07 Jun 2019 23:40:34 GMT

If you filed the 2018 tax return as Married Filing Separa...

DoninGA — Fri, 07 Jun 2019 23:40:36 GMT

If you filed the 2018 tax return as Married Filing Separately then you cannot claim any Child or Dependent Care Expenses or credit on your tax return.
Delete the Form 2441. See this TurboTax support FAQ for deleting the 2441 - <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/2580507-how-do-i-delete-form-2441-in-turbotax-online">https://ttlc.intuit.com/questions/2580507-how-do-i-delete-form-2441-in-turbotax-online</a>

Right, I get that, but I have a Dependent care (DCA) thro...

dayna1127 — Fri, 07 Jun 2019 23:40:37 GMT

Right, I get that, but I have a Dependent care (DCA) through work and in box 10 of my W2 it has the 5k listed. I think that is what is triggering the form.... not sure what to do now. Don't think i can delete form 2441 if i have a DCSA.

I am having the EXACT same issue as dayna1127 - please help?

jrnixonlaw — Fri, 07 Jun 2019 23:40:39 GMT

I am having the EXACT same issue as dayna1127 - please help?

jrnixonlaw: i will try to refile it tomorrow and see what...

dayna1127 — Fri, 07 Jun 2019 23:40:41 GMT

jrnixonlaw: i will try to refile it tomorrow and see what happens. It also said there is a processing error and to come back on or after jan 31 and resubmit... I really hope it works then, b/c I honestly have no other ideas!!!

dayna1127: Thanks - please advise if that works - I will...

jrnixonlaw — Fri, 07 Jun 2019 23:40:42 GMT

dayna1127: Thanks - please advise if that works - I will keep you you appraised (here) as to how my progress goes.

I have filed "Married, filing separately" since 2016. My...

mamavapor — Fri, 07 Jun 2019 23:40:45 GMT

I have filed "Married, filing separately" since 2016. My child care expenses have always generated Form 2241 I do not get the credits but I have DC benefits taken out of my check so it's listed on my W-2. However, this is the first time it has ever caused my taxes to be rejected. Will also try to refile tomorrow evening.

I'm in this same situation.

xavier86 — Fri, 07 Jun 2019 23:40:46 GMT

I'm in this same situation.

I refiled just a few min. ago - I will advise if it was a...

jrnixonlaw — Fri, 07 Jun 2019 23:40:48 GMT

I refiled just a few min. ago - I will advise if it was accepted this time. Fingers crossed!

I went back through the questions and made sure to mark d...

xavier86 — Fri, 07 Jun 2019 23:40:48 GMT

I went back through the questions and made sure to mark down that I paid more than half the expenses and that the child lived with me more than half the year. Even though my wife and I live together, you have to answer them that way. Then, it will NOT attach Form 2441 to the final transmission and it should go through. Double check the PDF at the end that Form 2441 is not attached.

I was rejected again today for the same reason. SO FRUSTR...

jrnixonlaw — Fri, 07 Jun 2019 23:40:50 GMT

I was rejected again today for the same reason. SO FRUSTRATING! Can we get somebody from TURBOTAX to help out, since this seems to be troubling to many users?

XAVIER86: I think that when you have Dependent Care Benef...

jrnixonlaw — Fri, 07 Jun 2019 23:40:51 GMT

XAVIER86: I think that when you have Dependent Care Benefits (think Childcare FSA...), you need to file form 2441 with your return. See: <a rel="nofollow" target="_blank" href="https://www.irs.gov/pub/irs-pdf/i2441.pdf">https://www.irs.gov/pub/irs-pdf/i2441.pdf</a> ("In addition, if you (or your spouse if filing jointly) received any dependent care benefits for 2018, you must use Form 2441 to figure the amount, if any, of the benefits you can exclude from your income.") I know that once I entered $2,500 of Dependent Care Benefits from my W2 (BOX 10), I was taxed on that amount, but when I completed the 2441 process I was no longer taxed on that amount as income. SO, I am not keen on deleting the 2441 from my return, personally. Am I missing something?

The bottom line here is that form 2441 is ALWAYS required...

Opus 17 — Fri, 07 Jun 2019 23:40:53 GMT

The bottom line here is that form 2441 is ALWAYS required when you have a dependent care benefit in box 10, even if you aren't eligible to claim any expenses, because it is used to reconcile the benefit. I don't know if Turbotax reported it wrong or the IRS is rejecting the return incorrectly, I have flagged this for investigation.

The IRS accepted my federal return and TT never included...

xavier86 — Tue, 11 Jun 2019 17:19:17 GMT

The IRS accepted my federal return and TT never included Form 2441. Box 10 of my W2 has a benefit of $2500 which is the maximum allowed for MFS. I didn't claim the dependent care credit. The taxes I owe are 100% correct.

That's odd. A return with money in box 10 and no form 244...

Opus 17 — Tue, 11 Jun 2019 17:19:19 GMT

That's odd. A return with money in box 10 and no form 2441 should not pass the error check in Turbotax and should not be accepted by the IRS.  Do you have a number on line 21 of schedule 1 marked "DCB"?

If you are willing, use "send file to agent" it will create an anonymous version of your return and upload it to the tech support database.  Post the token number here, it may help review the situation.

TurboTaxOnline
1. Sign into your online account.
2. Locate the Tax Tools on the left hand side of the screen.
3. A Drop down will appear. Click on Share my file with agent.
5. This will generate a message that a diagnostic copy will be created. Click on OK, the tax file gets sanitized and transmitted to us.
6. Please provide the Token Number that was generated onto a response to this thread.

TurboTaxDesktop

    1. Click into your return.
    2. Click Online and select "Send Tax File to Agent".
    3. This will generate a message that a diagnostic copy will be created. Click on OK, the tax file gets sanitized and transmitted to us.
Please provide the Token Number that was generated onto a response to this thread.

I refiled mine this morning and it was accepted. I didn'...

dayna1127 — Tue, 11 Jun 2019 17:19:20 GMT

I refiled mine this morning and it was accepted. I didn't change anything or delete my 2441 form.

@xavier86 I will reach out to you via e-mail. Thank you!

CheriS — Tue, 11 Jun 2019 17:19:22 GMT

@xavier86 I will reach out to you via e-mail. Thank you!

Unlike at least one person above, I am still having the e...

jrnixonlaw — Tue, 11 Jun 2019 17:19:24 GMT

Unlike at least one person above, I am still having the exact same problem as initially described at the outset of this question (except that my FSA is for $2.5K - the limit for MFS). My return keeps getting rejected. Any help, please? I don't want to have to go to an accountant after spending money and time on TT, but I need to get this return filed soon. Thanks!

@jrnixonlaw Hello, this will be resolved shortly. Thank you

CheriS — Tue, 11 Jun 2019 17:19:25 GMT

@jrnixonlaw Hello, this will be resolved shortly. Thank you

Refiled I did not make any changes. Return was accepted....

mamavapor — Tue, 11 Jun 2019 17:19:28 GMT

Refiled I did not make any changes. Return was accepted. However, when downloading my paperwork I noticed Form 2441 was gone.

@mamavapor Do you have a dollar amount in box 10 of your...

Opus 17 — Tue, 11 Jun 2019 17:19:30 GMT

@mamavapor Do you have a dollar amount in box 10 of your W-2?

Is anybody still having this issue? I filed a few days ag...

wellsjss — Tue, 11 Jun 2019 17:19:31 GMT

Is anybody still having this issue? I filed a few days ago and mine was rejected for this same reason. I called turbo tax and spoke with someone and we couldn’t really figure it out. The message did say there was an issue that would be resolved on March 17th and to check back on or after that date. I’m just trying to understand what the issue is. I’ve filed the same way for many years and have never had this happen before. This is my first year using the turbo tax software.

@wellsjss I am still having this issue, and I am also get...

rosshutchison — Tue, 11 Jun 2019 17:19:33 GMT

@wellsjss I am still having this issue, and I am also getting the same message that it will be resolved March 17th. This is very frustrating as it is not clear what the real issue is.

Has there been away to fix this issue? I have filed my th...

clloyd2318 — Tue, 11 Jun 2019 17:19:35 GMT

Has there been away to fix this issue? I have filed my this way for several years as well and never had a problem. I am extremely frustrated and would like to have this taken care of soon. I have walked through my return a few time and can not get it fixed. Guidance would be greatly appreciated.

I just tried calling the IRS to see if they could help me...

wellsjss — Tue, 11 Jun 2019 17:19:37 GMT

I just tried calling the IRS to see if they could help me. I was transferred by the operator to the area that helps with the rejection codes and a recording picked up and said- due to high call volume we are unable to take your call today and then it hung up on me.

I'm still having this issue and getting the message about...

lauren-helming — Tue, 11 Jun 2019 17:19:39 GMT

I'm still having this issue and getting the message about March 17th. After hours on the phone with TurboTax last night the agent's guess was that it may be related to me using the Mac version of the software, and that the PC version has already been patched. Is anyone else using the Mac version?

I'm using the PC version so if there is a patch it isn't...

wellsjss — Tue, 11 Jun 2019 17:19:40 GMT

I'm using the PC version so if there is a patch it isn't working for me. I just talked to a Turbo Tax rep and she did make me feel more confident that the issue will be resolved on 3/17. She said she has not seen this exact issue before but that she has had others with rejections that give a date to wait for the issue to be resolved and re-file and they have went through successfully after that date.

I am not using a MAC version. But getting this same messa...

clloyd2318 — Tue, 11 Jun 2019 17:19:41 GMT

I am not using a MAC version. But getting this same message. I am going to be really annoyed if I have to pay an accountant to look this over for me after I have already paid for turbo tax! SUPER ANNOYED! 20 days ago this was resolved but seems like everyone is still having issues!

Thanks @wellsjss . The agent last night had information t...

lauren-helming — Tue, 11 Jun 2019 17:19:44 GMT

Thanks @wellsjss . The agent last night had information that something related to Form 2441 was patched on 2/17/19 so that was where her guess came from, but given that you're using the PC version I guess this must be something separate. I appreciate the feedback from the agent you spoke with -- hopefully we'll see some additional guidance on this soon.

I think the people above were given a date of January 31s...

wellsjss — Tue, 11 Jun 2019 17:19:46 GMT

I think the people above were given a date of January 31st to re-file. It is really frustrating! I'm not sure why the fix didn't stick but for whatever reason it seems to be happening again now. If any of the people above who were given the date of 1/31 to re-file see this, can you comment and let us know if you were able to successfully file on that date and did you have to make any corrections?

any update?

agruber9 — Tue, 11 Jun 2019 17:19:47 GMT

any update?

[Edit: Date correction] @agruber9 I inquired about this....

CheriS — Tue, 11 Jun 2019 17:19:48 GMT

[Edit: Date correction] @agruber9 I inquired about this. You can wait to e-file on 3/17 or print and mail your return.

having this same issue using the desktop version, any ide...

jkrackle — Tue, 11 Jun 2019 17:19:50 GMT

having this same issue using the desktop version, any idea what the problem is and when it will be fixed?

Having the same issue, it said wait until 3/17 for me.

gabemcmillan — Tue, 11 Jun 2019 17:19:53 GMT

Having the same issue, it said wait until 3/17 for me.

What if you don't have time to wait until 3/17 to file? I...

drumdude96 — Tue, 11 Jun 2019 17:19:54 GMT

What if you don't have time to wait until 3/17 to file? I'm on an income driven student loan repayment plan and I need my taxes filed ASAP to reapply for that before my deadline and I shouldn't have to mail my returns since I paid to use TurboTax and e-file. I want this resolved NOW!

Still an issue as of 2/22.

clinttax2018 — Tue, 11 Jun 2019 17:19:57 GMT

Still an issue as of 2/22.

Agreed, what is the reason for this 3/17 date???

gabemcmillan — Tue, 11 Jun 2019 17:19:58 GMT

Agreed, what is the reason for this 3/17 date???

See my comment below to the recommended answer, this appe...

katy-sugano — Tue, 11 Jun 2019 17:20:01 GMT

See my comment below to the recommended answer, this appears to be an issue on the IRS side related to their auto-processing software for e-filed returns:
<a rel="nofollow" target="_blank" href="https://webcache.googleusercontent.com/search?q=cache:ZIurjNAOqcQJ:https://www.irs.gov/pub/irs-schema/ty2018_known_issues_and_solutions.xlsx+&cd=3&hl=en&ct=clnk&gl=us">https://webcache.googleusercontent.com/search?q=cache:ZIurjNAOqcQJ:https://www.irs.gov/pub/irs-schema/ty2018_known_issues_and_solutions.xlsx+&cd=3&hl=en&ct=clnk&gl=us</a>
(line 126)

So, aside from a patch, and a possible wait date, has any...

taylortetterton — Tue, 11 Jun 2019 17:20:02 GMT

So, aside from a patch, and a possible wait date, has anyone found the right way to be able to file your taxes with this issue? It seems that some people delete the form and file anyway and it works, and it seems that some people don't change anything, refile and it works, and its still unclear as to what we can do to get past this.

The IRS e-file system is falsely rejecting certain return...

Opus 17 — Tue, 11 Jun 2019 17:20:04 GMT

The IRS e-file system is falsely rejecting certain returns with this code. A fix is scheduled for March 17. I would not try and delete the form or change anything because, if you end up filing an incorrect return just to get it through the system, you’ll have bigger problems down the road.

Still no luck here...I'm in the same boat as @drumdude96...

daniellemason3 — Tue, 11 Jun 2019 17:20:05 GMT

Still no luck here...I'm in the same boat as @drumdude96 with the Income Driven Repayment Plan...

what a joke NEVER USING TURBOTAX AGAIN. Help desk is usel...

manfafperez — Tue, 11 Jun 2019 17:20:07 GMT

what a joke NEVER USING TURBOTAX AGAIN. Help desk is useless

Has anyone used Visor? I was going to use this year they...

manfafperez — Tue, 11 Jun 2019 17:20:09 GMT

Has anyone used Visor? I was going to use this year they have to be better than this very poor software

Has anyone tried today or should we wait until tomorrow?

anon-js — Tue, 11 Jun 2019 17:20:10 GMT

Has anyone tried today or should we wait until tomorrow?

I just tried e-filing and got the same error this morning...

gjrjones — Tue, 11 Jun 2019 17:20:12 GMT

I just tried e-filing and got the same error this morning! Using TurboTax MAC desktop and still receive the message to try e-filing on March 17th... Will this be resolved today??

Yup. Also rejected again this morning.

jlbarde — Tue, 11 Jun 2019 17:20:14 GMT

Yup. Also rejected again this morning.

I was also rejected again this morning. I have no idea ho...

bnrosenberg — Tue, 11 Jun 2019 17:20:17 GMT

I was also rejected again this morning. I have no idea how to proceed and TurboTax is not offering any guidance.

It's March 17th, I have had this same issue, I tried to r...

felecia-bell — Tue, 11 Jun 2019 17:20:19 GMT

It's March 17th, I have had this same issue, I tried to refile this morning, it was rejected again...ugh...Turbo Tax help?!!

I just tried for the second time in the last several week...

gingertaxes920 — Tue, 11 Jun 2019 17:20:20 GMT

I just tried for the second time in the last several weeks and was rejected again. Has the problem not been fixed??? It wants me to check the box even though I’m not eligible and am not claiming the expenses. However, I have DCA benefits so have to file the form.

3/18 update: rejected again. Rejected yesterday on 3/17 a...

LittleBirdie — Tue, 11 Jun 2019 17:20:23 GMT

3/18 update: rejected again. Rejected yesterday on 3/17 as well. The IRS link provided in comments above does not yet show this issue has been resolved as of 6 am this morning. Second-guessing my decision not to mail my return a few weeks ago...beyond frustrating.

Ugh! I hope someone has success e-filing today!

anon-js — Tue, 11 Jun 2019 17:20:25 GMT

Ugh! I hope someone has success e-filing today!

@TurboTaxCheriS Can we get some input from TT? There are...

lauren-helming — Tue, 11 Jun 2019 17:20:26 GMT

@TurboTaxCheriS Can we get some input from TT? There are several filers here with requirements to recertify status for income driven repayment student loans by 3/27. The tax return is what satisfies the certification requirement and mailing the return isn't going to do anything at this point. Filed yesterday and return was rejected 26 minutes later. Filed again today but based on other replies today I'm assuming it'll be rejected again.

Update: Rejected again on 3/18.

Aaaaannnddd...rejected again. Printing and mailing today....

kylerzander — Tue, 11 Jun 2019 17:20:28 GMT

Aaaaannnddd...rejected again. Printing and mailing today. So aggravating.

I followed this and my return just got accepted!! ——>If y...

gladysnoceja — Tue, 11 Jun 2019 17:20:30 GMT

I followed this and my return just got accepted!! ——>If you filed the 2018 tax return as Married Filing Separately then you cannot claim any Child or Dependent Care Expenses or credit on your tax return.
Delete the Form 2441. See this TurboTax support FAQ for deleting the 2441 - <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/2580507-how-do-i-delete-form-2441-in-turbotax-online">https://ttlc.intuit.com/questions/2580507-how-do-i-delete-form-2441-in-turbotax-online</a>

@gladysnoceja You have to be careful though... if you hav...

raegrammturrell — Tue, 11 Jun 2019 17:20:30 GMT

@gladysnoceja You have to be careful though... if you have an FSA to pay for childcare and your W-2 box 10 is checked you MUST file the 2441 form. So even though deleting the form will accept your return, many of us must file this. (Even though you are correct, we don't get the credit, the form is IRS's way of checking that we are appropriately using our FSA [in such words, this is my understanding of what I've read])

Deleting 2441 will cause problems later on. If it keeps...

anon-js — Tue, 11 Jun 2019 17:20:32 GMT

Deleting 2441 will cause problems later on. If it keeps rejecting today, I plan on mailing it. That will be the only "safe" way. I wonder if TT will refund the state e-file fee? 🙂

@lauren.helming yup - I am in the exact boat you are. I...

jlbarde — Tue, 11 Jun 2019 17:20:34 GMT

@lauren.helming yup - I am in the exact boat you are. I am scared I will have to refile with my paystub, which will make my payment go up several hundred a month since it does not take into account my tax status. But I don't know what my other options are.
Also, I paid for the superduper level of TurboTax and they are completely unhelpful on how to proceed. Either assuring me it will go through (which it doesn't) or telling me to delete form 2441, which is obviously wrong.

Any updates on this? I was told by the software to wait u...

Tax-a-chusetts — Tue, 11 Jun 2019 17:20:37 GMT

Any updates on this? I was told by the software to wait until yesterday 3/17 to fix, but its still getting rejected.

just now got rejected again.

jgruber1985 — Tue, 11 Jun 2019 17:20:39 GMT

just now got rejected again.

Waiting to see if mine is rejected as well. That box not...

Tax-a-chusetts — Tue, 11 Jun 2019 17:20:39 GMT

Waiting to see if mine is rejected as well. That box not being checked at the top of the form is what is doing all of this. I wonder if a different software will have the same issues as I do NOT want to manually file.

Also as a side note, Im being told I get the tax credit....

Tax-a-chusetts — Tue, 11 Jun 2019 17:20:41 GMT

Also as a side note, Im being told I get the tax credit. Im answering the questions honestly and just putting in my 2 daughters' info, daycare provider info, and it keeps saying on one section "congratulations yadayada", the other section I revisit says "turns out you dont qualify for this credit". Yet my numbers dont change. I dont know whats going on.

@Opus 17 ... any suggestions?

anon-js — Tue, 11 Jun 2019 17:20:43 GMT

@Opus 17 ... any suggestions?

Some frustrating boat...got rejected again today. Does a...

h_l60 — Tue, 11 Jun 2019 17:20:45 GMT

Some frustrating boat...got rejected again today. Does anyone know how long it takes them to process your returns if you mail it? I have income verification coming up in a month too.

Anyone have any success today? Did anyone's TT update and...

anon-js — Tue, 11 Jun 2019 17:20:45 GMT

Anyone have any success today? Did anyone's TT update and get it working?

Been having the same problem. We have used Turbotax for...

kathy-beckett — Tue, 11 Jun 2019 17:20:47 GMT

Been having the same problem. We have used Turbotax for years and never had this issue. Anyone have any luck today? Ours is no longer saying it will be resolved 3/17. Now it says that there is no estimated date for resolution. Anyone had a fix for it?

3/18 update: I tried re-filing around 7:00 pm and within...

kristyao — Tue, 11 Jun 2019 17:20:49 GMT

3/18 update: I tried re-filing around 7:00 pm and within the hour got an email notifying me that my return was still being rejected. This time the response I got was:

"If filing status of the return is Married Filing Separately and Form 2441 'CreditForChildAndDepdCareAmt' has a non-zero value, then 'EligibilityRequirementMetInd' must be checked.

What needs to be done:
Due to a processing error on Form 2441, Child and Dependent Care Expenses, this return cannot be electronically filed. There is a value on form 2441, line 25, which is incorrectly causing this reject. The value is correct and should not be modified or deleted. At this time, there is no estimated resolution date for this problem. Your options are as follows: 1) You may print this return and file by mail. or 2) You may wait a few days, and resubmit the return for electronic filing. If the reject continues, you will need print and file this return by mail."

It seems like there is at least an acknowledgment that there's a glitch but all of us IDR people are really screwed!

@kristyao you should be able to fill out this form and at...

chris-helming — Tue, 11 Jun 2019 17:20:51 GMT

@kristyao you should be able to fill out this form and attach the PDF of your return from Turbo Tax even though your return is being rejected. The PDF of your return is factually correct. I believe there's a portal where you can upload PDFs rather than faxing/mailing the form.

<a rel="nofollow" target="_blank" href="https://studentloans.gov/myDirectLoan/downloadForm.action?searchType=library&shortName=idrlink&localeCode=en-us">https://studentloans.gov/myDirectLoan/downloadForm.action?searchType=library&shortName=idrlink&localeCode=en-us</a>

Just got a rejection from IRS on this as well as my wife...

fadkins11 — Tue, 11 Jun 2019 17:20:52 GMT

Just got a rejection from IRS on this as well as my wife did MFS with box 10 dependent care FSA. $3K was the pre-tax contributions and TT said it was adding back $500 to her income (to get to the $2500 limit). Efiled about an hour ago.

The guidance to delete form 2241 is not always correct an...

Tax-a-chusetts — Tue, 11 Jun 2019 17:20:54 GMT

The guidance to delete form 2241 is not always correct and that MARRIED FILING SEPERATE disqualifies your from a cred it is also not absolutely correct.
Deleting 2241 SIGNIFICANTLY lowers my return so I am not really apt to do that. I suppose I'll wait a few more days and see. We still have some time

I’m having the exact same problem and wondering what I sh...

jmcelmoyle — Tue, 11 Jun 2019 17:20:55 GMT

I’m having the exact same problem and wondering what I should do. I spoke to customer service and they admitt that there is a problem with the system, but could not give any answers of when it will be fixed. She just said i would try again in 2 days and if it still don’t work I would mail them.

It is a problem across the board. IRS needs to do their...

anon-js — Tue, 11 Jun 2019 17:20:57 GMT

It is a problem across the board. IRS needs to do their update, but they haven't yet (or at least there is no documentation about it). I'm going to mail them next week. I read it takes 6 to 8 weeks to receive your refund AFTER the IRS receives it.

Mine was just rejected again! This is ridiculous! Custo...

gingertaxes920 — Tue, 11 Jun 2019 17:20:57 GMT

Mine was just rejected again! This is ridiculous! Customer service wasn't helpful when I spoke with them on the 17th. No answers. Said try again, etc.

I submitted mine an hour ago and it was accepted

sophia-stewart — Tue, 11 Jun 2019 17:20:59 GMT

I submitted mine an hour ago and it was accepted

Did you check the box?

gingertaxes920 — Tue, 11 Jun 2019 17:21:01 GMT

Did you check the box?

I didn't check any box. I just resubmitted it as is. I ha...

sophia-stewart — Tue, 11 Jun 2019 17:21:02 GMT

I didn't check any box. I just resubmitted it as is.
I had received this error message initially:

Due to a processing error on Form 2441, Child and Dependent Care Expenses, this return cannot be electronically filed. There is a value on form 2441, line 25, which is incorrectly causing this reject. The value is correct and should not be modified or deleted. At this time, there is no estimated resolution date for this problem. Your options are as follows: 1) You may print this return and file by mail. or 2) You may wait a few days, and resubmit the return for electronic filing. If the reject continues, you will need print and file this return by mail."

So based on that info, I didn't change anything.

I just submitted mine again and it was rejected within 30...

h_l60 — Tue, 11 Jun 2019 17:21:04 GMT

I just submitted mine again and it was rejected within 30 minutes. :(

My error still says: What happened F2441-022 - If fi...

gingertaxes920 — Tue, 11 Jun 2019 17:21:06 GMT

My error still says:
What happened

F2441-022 - If filing status of the return is Married Filing Separately and Form 2441 'CreditForChildAndDepdCareAmt' has a non-zero value, then 'EligibilityRequirementMetInd' must be checked.

However, I can’t check the box as I don’t meet all qualifications.

Also rejected after about 30 minutes after submitting aga...

chenss7 — Tue, 11 Jun 2019 17:21:08 GMT

Also rejected after about 30 minutes after submitting again with this error message.

So if married filing separately should we not include chi...

opbak1 — Tue, 11 Jun 2019 17:21:08 GMT

So if married filing separately should we not include child and dependent care costs? I only ask since after answering all the turbotax questions the system is telling me that i don't qualify for the credit...which is fine...but should i then go back and delete the values i entered? I assumed if the system says you don't qualify for the credit it just doesn't add those values to the forms. Is this not correct?

re-reading the recommended answer below "Turbotax should...

maweiler — Tue, 11 Jun 2019 17:21:10 GMT

re-reading the recommended answer below
"Turbotax should not allow a form to be added to your return unless the credit is allowed"
Perhaps it is a Turbo Tax issue. Form 2441 has always been in the federal return even when there was no dependent tax credit when there is a dependent care account. It is possible this requirement has changed with the tax law changes. If so, turbo tax is setting up the forms incorrectly. If not, the IRS is not set up correctly.

I researched a bit on the link that was previously posted...

JG2018 — Tue, 11 Jun 2019 17:21:12 GMT

I researched a bit on the link that was previously posted about this being a known IRS issue and it appears that it is a known IRS issue: <a rel="nofollow" target="_blank" href="https://www.irs.gov/e-file-providers/known-issues-and-solutions">https://www.irs.gov/e-file-providers/known-issues-and-solutions</a>

If you look at the known issues for 2018 you will see the issues that were occurring for MFS using form 2441 due to what amounts to a programming error in how to read the form when it is e-filed with the IRS.  You will also see that the solution was supposed to be pushed on March 17, 2019.

I did call TurboTax on March 18, 2019, and I was told wait a couple days because with it being Sunday sometimes it takes time to roll out the changes, however, when I researched more on the IRS website about the MeF system or Modernized eFile, I learned that it is apparently subject to a routine system maintenance every Sunday from 1:00AM to 7:00AM - <a rel="nofollow" target="_blank" href="https://www.marketingexpress.irs.gov/systems-status/system-status-mef/modernized-efile-mef-operational-status">https://www.marketingexpress.irs.gov/systems-status/system-status-mef/modernized-efile-mef-operational-status</a>

So, maybe they were overzealous in their estimate that the fix would be out by March 17, 2019, and the fix is going to roll out this Sunday, March 24th? I suppose at this point we can only hope.  I think that TurboTax cannot tell us because the IRS has not issued any releases or updated their Known Issues spreadsheet with a new date for a solution to the coding error.

What I would not do is to delete the form.  The form is most certainly correct because so long as you are married filing separately, for what seems like the reason most are on this board, IDR plan calculations, and appropriately setting aside up to the $2,500 limit, claiming the dependent, and using the money toward dependent care, then that $2,500 is not taxable.  By not filing form 2441 you would likely be subject to tax on that $2,500 that you otherwise would not have to pay.

Hopefully by March 24th after 7:00AM we can all e-File......

@JG2018 You were able to find out some great info that I...

anon-js — Tue, 11 Jun 2019 17:21:14 GMT

@JG2018 You were able to find out some great info that I could not! Thank you!!! I will wait until this Sunday. I hope they fix it this weekend.

The irony in delaying filing (hoping for a fix) is I coul...

LittleBirdie — Tue, 11 Jun 2019 17:21:15 GMT

The irony in delaying filing (hoping for a fix) is I could have mailed in my return last month and be getting my refund sooner than waiting to e-file. The fact that the IRS website doesn’t have a new projected fix date (from the original projected date of 3/17) is worrisome.

If it’s an IRS issue, how in the heck was one of the commenters able to e-file using HR Block?

I’m mailing. It was enough of a headache to do my own taxes let alone my daily checking/waiting/hoping I can e-file them through TurboTax.

Wait until Sunday afternoon. If it does not work then, m...

anon-js — Tue, 11 Jun 2019 17:21:16 GMT

Wait until Sunday afternoon. If it does not work then, mail on Monday.

IRS updated their known issues...they do not give a speci...

anon-js — Tue, 11 Jun 2019 17:21:18 GMT

IRS updated their known issues...they do not give a specific date but say "ASAP"

<a rel="nofollow" target="_blank" href="https://www.irs.gov/pub/irs-schema/ty2018_known_issues_and_solutions.xlsx">https://www.irs.gov/pub/irs-schema/ty2018_known_issues_and_solutions.xlsx</a>

Sounds like this isn't an issue when using H & R Block....

drumdude96 — Tue, 11 Jun 2019 17:21:19 GMT

Sounds like this isn't an issue when using H & R Block. This is definitely the last year I'm using turbotax.

I'm encouraged to see the updated issues, but won't hold...

raegrammturrell — Tue, 11 Jun 2019 17:21:21 GMT

I'm encouraged to see the updated issues, but won't hold my breath. I spoke with a TT agent and she said how we can also file for an extension, if needed, so we can efile once the issue is resolved and avoid mailing in our returns. Unlike some of you I am not under any time constraints, though, and would rather efile. I did just accidentally efile my returns (because I went from efiling, to mailing, now back to wanting to efile). Will update to see if it goes through today or if it gets rejected again.

UPDATE: my return has indeed been REJECTED.

Wait UNTIL Sunday. MeF updates on SUNDAY between 1am and...

anon-js — Tue, 11 Jun 2019 17:21:23 GMT

Wait UNTIL Sunday. MeF updates on SUNDAY between 1am and 7am EST. If it fails late SUNDAY, then mail it.

Ok, This is the EXACT issue I am having! I am frustrated...

dianarosef — Tue, 11 Jun 2019 17:21:25 GMT

Ok, This is the EXACT issue I am having! I am frustrated but mostly relieved it was not me! Am I correct to wait until tomorrow, 3/24, and try to refile?

Hey Folks, I am having the same issue. I am curious how T...

stadrous — Tue, 11 Jun 2019 17:21:27 GMT

Hey Folks, I am having the same issue. I am curious how Turbo Tax will resolve this for their customers (i.e., if after 3/24 the issue is not yet resolved and potentially not getting resolved until 4/15). This is quite worrisome. I was already reticent about using TurboTax since I have always used H&R Block, given this experience I am reluctant to submit my paperwork through them in the future.

Anyone try this morning? It could possibly be fixed. I do...

anon-js — Tue, 11 Jun 2019 17:21:29 GMT

Anyone try this morning? It could possibly be fixed. I do not have a chance to check for a few hours.

I just submitted. Will update if/when it gets accepted or...

chenss7 — Tue, 11 Jun 2019 17:21:31 GMT

I just submitted. Will update if/when it gets accepted or rejected.

Thanks @chenss7 ... I submitted about an hour ago. No wor...

anon-js — Tue, 11 Jun 2019 17:21:32 GMT

Thanks @chenss7 ... I submitted about an hour ago. No word yet.

submitted mine an hour ago and just got rejected again. S...

chris-helming — Tue, 11 Jun 2019 17:21:34 GMT

submitted mine an hour ago and just got rejected again. Same error:
"F2441-022 - If filing status of the return is Married Filing Separately and Form 2441 'CreditForChildAndDepdCareAmt' has a non-zero value, then 'EligibilityRequirementMetInd' must be checked."

I just heard back. Rejected again. Same error. Seems like...

chenss7 — Tue, 11 Jun 2019 17:21:36 GMT

I just heard back. Rejected again. Same error. Seems like I'm going to be filing by mail and sending it in tomorrow.

Just rejected. Printing and mailing. This is exceedingl...

anon-js — Tue, 11 Jun 2019 17:21:38 GMT

Just rejected. Printing and mailing. This is exceedingly frustrating.

Has anyone else tried submitting through HR Block to see...

gjhickey1 — Tue, 11 Jun 2019 17:21:39 GMT

Has anyone else tried submitting through HR Block to see if it goes through? I know one person said it went through fine.

I wish someone would give us an actual time of software u...

jmcelmoyle — Tue, 11 Jun 2019 17:21:40 GMT

I wish someone would give us an actual time of software update. Irs just list it as soon as possible does that mean within hours, days, months....

I redid my taxes with H & R Block tonight FOR FREE and bo...

drumdude96 — Tue, 11 Jun 2019 17:21:42 GMT

I redid my taxes with H & R Block tonight FOR FREE and both federal and state returns were accepted, no problem. It seems the issue is with turbotax, NOT the IRS. Block charged nothing for exactly the same forms intuit charged me $80 for. I will NEVER use turbotax again. I can't guarantee H & R Block will work for the rest of you, but it's worth a shot. Stop wasting your time with this BS excuse from intuit and get your refund ASAP. There is likely no need to mail. Just use a better tax prep company. I'm getting the exact same refunds through Block, with all the same forms filed, only with H & R Block, it actually works. Smell you later, turbotax!

I just compared my returns from turbotax and H & R Block....

drumdude96 — Tue, 11 Jun 2019 17:21:43 GMT

I just compared my returns from turbotax and H & R Block. The issue is 100% with turbotax. Turbotax is putting an amount in box C of section 2 of form 2441. If you don't qualify for the credit, there should be no amount in this box. IT has nothing to do with a box not being checked. Turbotax isn't completing the form correctly, at least not in my case. Thanks for stealing $80 of my hard-earned money for a worthless tax return, intuit! I want a refund!