topic Then try a different browser like chrome. in Get your taxes done using TurboTax

Web site will not load

zpt92 — Fri, 07 Jun 2019 23:28:07 GMT

If you are having trouble entering information into Turbo...

jbeasley2 — Fri, 07 Jun 2019 23:28:09 GMT

If you are having trouble entering information into TurboTax Online try to refresh your browser or you can try to use a different browser such as Chrome or Firefox

You can download Firefox here: https://www.mozilla.org/en-US/firefox/new/

You can download Chrome here: https://www.google.com/chrome/browser/desktop/index.html

If you are still having trouble you can try to clear your cookies and cache

https://ttlc.intuit.com/replies/3302272

TurboTax doesn't seem to work at all with Firefox 64. Cra...

Dude — Fri, 07 Jun 2019 23:28:10 GMT

TurboTax doesn't seem to work at all with Firefox 64. Crash at login page.

Then try a different browser like chrome.

VolvoGirl — Fri, 07 Jun 2019 23:28:12 GMT

Then try a different browser like chrome.

There's no problem with Firefox 64 for me so it's hard to...

mesquitebean — Fri, 07 Jun 2019 23:28:13 GMT

There's no problem with Firefox 64 for me so it's hard to know why you are experiencing a difficulty. What is the specific website URL you are using?

And what OS--Mac, Windows, etc.?

SEND ME THE SOFTWARE LINK FOR WINDOWS

padmawati — Fri, 07 Jun 2019 23:28:15 GMT

SEND ME THE SOFTWARE LINK FOR WINDOWS

Https://turbotax.intuit.com/personal-taxes/cd-download/">Https://turbotax.intuit.com/personal-taxes/cd-download/</a>

Re: Web site will not load

Sabrinagrace01 — Sun, 16 Feb 2020 18:24:58 GMT

Why won’t my page load?

Re: Web site will not load

JRB28 — Wed, 03 Mar 2021 03:06:37 GMT

Mine is stuck loading "finish where you left off" on Deductions & Credits. I've tried Chrome and Firefox and both hang at that same spot.

Re: Web site will not load

MichelleLO — Wed, 03 Mar 2021 17:56:39 GMT

Have you tried to clear your browser's cache and delete cookies? A full or corrupted cache can keep TurboTax from functioning properly.

@JRB28

Re: Web site will not load

JRB28 — Wed, 03 Mar 2021 19:24:04 GMT

Yes, and I spoke with a TurboTax support representative who said the only thing I could do was to clear and restart the return because it's a glitch. This was very upsetting because I'd spent hours filling out my taxes.

Re: Web site will not load

hsta — Thu, 11 Mar 2021 00:30:36 GMT

TURBOTAX THIS IS ALSO HAPPENING TO ME. TRIED CLEARING CACHE AND COOKIES ON CHROME AND FIREFOX. EVEN DID A CLEAR & START OVER. FIX YOUR CRAPPY PRODUCT. What a waste of time, wow.

Re: Web site will not load

LindseyLO — Thu, 11 Mar 2021 00:39:16 GMT

Please contact Customer Care by clicking here.