The transmit button is locked. How do I send?

jmontgomery15 — Thu, 06 Jun 2019 17:51:01 GMT

If your "Transmit My Returns Now" button is not working,...

JakailaLO — Thu, 06 Jun 2019 17:51:02 GMT

If your "Transmit My Returns Now" button is not working, it may be due to a CAPTCHA not appearing, where one would need to checkmark "I am not a robot."

NOTE: Are you using any ad blockers or script blockers? If so, that may be blocking the CAPTCHA.

Otherwise, here's how to troubleshoot:

First, simply refresh the page in your browser and see if that changes anything.
If not, then log out and clear your browser Internet cache.
Close the browser and reopen it.
Make sure cookies are allowed/enabled in your browser settings so the CAPTCHA will appear.
Log in and try again.
If still unsuccessful, do all the above, then this time open a private window/private browsing (aka "incognito mode").
Log in with the private window (again making sure cookies are allowed) and try the efile again.

Or see if trying a different browser (with cookies allowed) will solve it.

https://ttlc.intuit.com/replies/3302272

https://ttlc.intuit.com/replies/3301976

topic The transmit button is locked. How do I send? in Get your taxes done using TurboTax

The transmit button is locked. How do I send?

If your "Transmit My Returns Now" button is not working,...