topic How can i install the software without a cd drive? in Get your taxes done using TurboTax

How can i install the software without a cd drive?

dartlaw — Thu, 06 Jun 2019 14:18:04 GMT

Hi dartlaw, Please follow these instructions so we can pu...

LaurenW — Thu, 06 Jun 2019 14:18:06 GMT

Hi dartlaw,

Please follow these instructions so we can push a download to you:

https://ttlc.intuit.com/replies/4259363

Re: How can i install the software without a cd drive?

Carol8150 — Fri, 28 Feb 2020 02:12:48 GMT

we bought CD/Download at sams. it would not download on our computer due to Windows 7. My partner did his taxes on his ipad. when he went to file it wants to charge us and no way to enter our license number. So I think we need to delete his taxes from our account and start over with a new download. Please advise.

Re: How can i install the software without a cd drive?

VolvoGirl — Fri, 28 Feb 2020 02:20:11 GMT

Sorry you can't apply the Desktop CD/Download program purchase to the Online version. They are separate prices and work different. Did he file and pay from Online? If not he can move his return to the Desktop program. I can tell you how.

You should be able to install the program on Windows 7. What problem did you have? Here are some links

Windows System Requirements says you can install on Windows 7

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-windows-software/00/26175

Installing on Windows 7 Information

https://ttlc.intuit.com/community/tax-topics/help/windows-7-end-of-support-impact-for-turbotax/00/859775

And see

https://ttlc.intuit.com/community/tax-topics/help/what-if-i-don-t-want-to-upgrade-from-windows-7/00/27617

Re: How can i install the software without a cd drive?

ChondelLO — Fri, 28 Feb 2020 02:20:40 GMT

Please contact Customer Support by clicking the link below.

What is the TurboTax phone number? - Community