I cannot log in through my lap top

dianajaimes831 — Sat, 01 Jun 2019 02:08:33 GMT

What happens? What is the roadblock?

mesquitebean — Sat, 01 Jun 2019 02:08:34 GMT

What happens? What is the roadblock?

I can not remember my old password and when I try login i...

dianajaimes831 — Sat, 01 Jun 2019 02:08:36 GMT

I can not remember my old password and when I try login in to reset it, it asks me for it

To get a list of your User IDs and recover account access...

mesquitebean — Sat, 01 Jun 2019 02:08:36 GMT

To get a list of your User IDs and recover account access, you can use the tool at the link below. Try using your phone number first. If you try using your email address, and you have more than 1 email address, you should run the tool on each one.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop. Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below. You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on each email address you have, then run the tool yet again, but this time choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.

topic I cannot log in through my lap top in Get your taxes done using TurboTax

I cannot log in through my lap top

What happens? What is the roadblock?

I can not remember my old password and when I try login i...

To get a list of your User IDs and recover account access...