I have verified the error R0000-504-02 and name and SSN match, there is nothing different from last year return.

wagutier — Thu, 06 Jun 2019 13:10:48 GMT

This rejection code can be caused by a mismatch within th...

AnthonyJ — Thu, 06 Jun 2019 13:10:50 GMT

This rejection code can be caused by a mismatch within the IRS database, or if the social security number was issued late in the year.

Gather the Social Security cards for each listed dependent on your return and follow the solution steps below.

Some Helpful Tips:

If your dependent's name has recently changed, and the new name won't go through, try their former name (or vice-versa).
For multiple middle names, use the initial for the first middle name only (for example, John E. W. Doe should be entered as John E Doe in TurboTax).
Hyphenated last names go into the Last name field in their entirety.
Generally, with nonhyphenated multiple last names, the very last name goes into the Last name field, for example:

Richard L. Brown Roe should be entered as Richard L. Roe
Richard (no middle initial) Brown Roe should be entered as Richard (no middle initial) Roe

If after following the steps above you are still unable to correct the problem you will have to file a paper return.

You may want to contact the Social Security Administration (SSA) at 800-772-1213 to verify their records.