topic I cannot sign out of my account. The account button does not work - I want to change password and I want to be able to sign out. in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/i-cannot-sign-out-of-my-account-the-account-button-does-not-work-i-want-to-change-password-and-i/01/673919#M271654 Thu, 06 Jun 2019 10:38:14 GMT sammy191996 2019-06-06T10:38:14Z I cannot sign out of my account. The account button does not work - I want to change password and I want to be able to sign out. https://ttlc.intuit.com/community/taxes/discussion/i-cannot-sign-out-of-my-account-the-account-button-does-not-work-i-want-to-change-password-and-i/01/673919#M271654 Thu, 06 Jun 2019 10:38:14 GMT https://ttlc.intuit.com/community/taxes/discussion/i-cannot-sign-out-of-my-account-the-account-button-does-not-work-i-want-to-change-password-and-i/01/673919#M271654 sammy191996 2019-06-06T10:38:14Z I have seen this occur recently for some users using Chro... https://ttlc.intuit.com/community/taxes/discussion/i-have-seen-this-occur-recently-for-some-users-using-chro/01/673922#M271656 I have seen this occur recently for some users using Chrome browser.&nbsp; I don't know what setting in Chrome causes it, but I have mentioned to TurboTax that some users with Chrome browsers have been reporting that.<BR /><BR /><P>TurboTax Online saves your return after each screen in case one were to get disconnected accidentally.&nbsp; So you can go a neutral screen where you are not inputting any data, and then close the browser.</P>If the problem continues with your Chrome browser, try clearing the browser cache to see if that makes any difference. If necessary, you can try another browser such as IE or Firefox.<BR /> Thu, 06 Jun 2019 10:38:15 GMT https://ttlc.intuit.com/community/taxes/discussion/i-have-seen-this-occur-recently-for-some-users-using-chro/01/673922#M271656 mesquitebean 2019-06-06T10:38:15Z