topic Can I please get my 6 digit passcode sent via text to the phone number on file under my account in Get your taxes done using TurboTax

Can I please get my 6 digit passcode sent via text to the phone number on file under my account

paulamarkchris — Thu, 06 Jun 2019 09:41:24 GMT

Refer to the solutions below if you're having trouble get...

JuanJ — Thu, 06 Jun 2019 09:41:25 GMT

Refer to the solutions below if you're having trouble getting your verification code or your code doesn't work.

I never received my code

Follow these solutions in the order listed:

(Emailed verification codes) – Check your Junk and/or Spam folders. On Gmail, also check your other email tabs.
Wait about 5 minutes; your email or phone provider might still be sending the message, or your connection may be slow.
Verify your email and/or phone number in TurboTax. Make any corrections if necessary.
- If you no longer have access to the email or phone number listed in your account, fill out an Email Change Request Form.

The code I received is not working

This usually happens either when an old (expired) code is entered into the current request window, or the request window has been closed.

Here's what you need to do to get back on track:

Request another verification code.
Leave the window open that asks for the code. Closing the window will automatically invalidate the code.
- If you need to check your email for the code, open another tab or browser session instead of overwriting the request window.
Wait for the verification code to arrive via email or text.
- This can take a few minutes, so be patient. Requesting a new code will cancel the code currently being sent.
Copy/paste or type the code into the request window. (Don't enter 692-227 if receiving via text – as that's our SMS short code, not your verification code.)

Other Options

Alternatively, you can select Try something else on the Get help signing in screen instead of a code. Simply follow the onscreen instructions to verify your account.

Related Information:

GEN87050

See entire answer

Re: Can I please get my 6 digit passcode sent via text to the phone number on file under my account

jl6421 — Sat, 01 Feb 2020 18:15:14 GMT

i have no cell phone I need it sent to my email the passcode not my home number

Re: Can I please get my 6 digit passcode sent via text to the phone number on file under my account

KathrynG3 — Mon, 03 Feb 2020 15:27:33 GMT

This Account Recovery Request Link allows you to enter your phone number, email or User ID

Re: Can I please get my 6 digit passcode sent via text to the phone number on file under my account

toddchris — Sun, 05 Apr 2020 02:12:26 GMT

im not receiving another code so after filling everything out I cant finish.

Re: Can I please get my 6 digit passcode sent via text to the phone number on file under my account

DMarkM1 — Mon, 06 Apr 2020 13:16:56 GMT

Here are some steps to try to get your e-filing verification code.

Re: Can I please get my 6 digit passcode sent via text to the phone number on file under my account

James Rhodes — Mon, 06 Apr 2020 22:26:47 GMT

Can I send me my verification code on my phone number 33450563t6 I don't have much knowledge of emails and how they work and the number isn't mine it's a fa.ily members number

Re: Can I please get my 6 digit passcode sent via text to the phone number on file under my account

JohnB5677 — Mon, 06 Apr 2020 22:53:24 GMT

It may be best to speak directly with a person.

The most efficient way for you to connect with the right person to get the help you need is to select the version you are using below.

We're open daily from 5 AM to 9 PM PT.

TurboTax Online

TurboTax mobile app

TurboTax CD/Download software

Re: Can I please get my 6 digit passcode sent via text to the phone number on file under my account

wolfgeez72 — Tue, 07 Apr 2020 20:18:16 GMT

I’m having trouble with receiving my 6 digit verification code. Text me at [phone number removed]

Re: Can I please get my 6 digit passcode sent via text to the phone number on file under my account Text me at my phone number when you answer

624Miller — Sat, 18 Apr 2020 00:09:27 GMT

Haven't gotten the emails at my account, would like you to send the cod to my phone number,please.

Re: Can I please get my 6 digit passcode sent via text to the phone number on file under my account

Travis day — Wed, 29 Apr 2020 00:12:18 GMT

Need a new 6 digit password..mine exspired

Re: Can I please get my 6 digit passcode sent via text to the phone number on file under my account

Gwenjones57 — Thu, 30 Apr 2020 08:48:18 GMT

Please send me a six digit code to my phone number so that i can get my Stimulus check send it through text message

Re: Can I please get my 6 digit passcode sent via text to the phone number on file under my account

rashwnkosch — Fri, 01 May 2020 15:52:05 GMT

the phone is [phone number removed]

Re: Can I please get my 6 digit passcode sent via text to the phone number on file under my account

Douglas Fregia — Tue, 05 May 2020 22:04:44 GMT

can I please have my 6 digit pass code sent text to my phone

Re: Can I please get my 6 digit passcode sent via text to the phone number on file under my account

JotikaT2 — Fri, 08 May 2020 17:59:14 GMT

The IRS would be the only agency that can assist you with this.

TurboTax does not have this information.

See the following link as there is a website you can also use to obtain your IP PIN.

Obtaining your 6-digit IP PIN

Re: Can I please get my 6 digit passcode sent via text to the phone number on file under my account

adiscooke — Fri, 25 Sep 2020 18:00:52 GMT

Waiting for my 6 digit passcode to finish my taxes

Re: Can I please get my 6 digit passcode sent via text to the phone number on file under my account

DouglasRMcNutt — Fri, 12 Feb 2021 15:18:31 GMT

I just need my 6 digit passcode so I can finally finish filing my taxes

Re: Can I please get my 6 digit passcode sent via text to the phone number on file under my account

Cass0317 — Fri, 12 Feb 2021 22:30:26 GMT

@DouglasRMcNutt TurboTax is unable to text you your 6-digit IP PIN but there is a TurboTax FAQ below that will help you obtain your PIN:

How do I get my 6-digit IP PIN?

Re: Can I please get my 6 digit passcode sent via text to the phone number on file under my account

gskern63 — Mon, 22 Feb 2021 17:45:52 GMT

If you never receive a Verification code, how in the world are you supposed to LOG IN to check that your email address is correct??? SMH. Who writes this stuff??

Re: Can I please get my 6 digit passcode sent via text to the phone number on file under my account

MichelleLO — Mon, 22 Feb 2021 18:26:57 GMT

If you are having trouble receiving your verification code, please see the below Turbotax FAQ for troubleshooting steps:

What if I'm having trouble with my filing verification code?

@gskern63