topic It says I am not entitled to efile one or more formsets. What does this mean in Get your taxes done using TurboTax

It says I am not entitled to efile one or more formsets. What does this mean

yulyn-day — Thu, 06 Jun 2019 09:31:36 GMT

This happens during the filing process, when the state pr...

AshleyRose — Thu, 06 Jun 2019 09:31:38 GMT

This happens during the filing process, when the state preparation fee has not been paid for. Deleting the state and starting it over will resolve the issue. You will need to go through the complete state interview and review to then be prompted to purchase the State preparation fees in the "Review Your Order" screen. Once paid for and completed you will be able to e-file your state returns without error.

Please see the TurboTax FAQ below for more information and instructions on how to delete your State return in TurboTax Online:

https://ttlc.intuit.com/replies/3301384

Re: This happens during the filing process, when the state pr...

brookeclaw — Wed, 10 Feb 2021 05:23:57 GMT

I had the same problem for 2020. The software wouldn't even let me efile federal alone. Had to delete state, restart, then pay state processing fee in order to file both together.

Re: It says I am not entitled to efile one or more formsets. What does this mean and what form do I need

1_oakridge — Wed, 10 Feb 2021 19:27:06 GMT

I not sure what's wrong I was told to do an upgrade i did , i need to know what form I'm missing

Re: It says I am not entitled to efile one or more formsets. What does this mean and what form do...

JoannaB2 — Wed, 10 Feb 2021 19:53:56 GMT

Yes. It means that one or more forms aren't available yet to e-file. The IRS are still finalizing some tax forms needed for electronic filing. On the upper right hand side of the screen, click Federal Review.to verify which form/s needed on your income tax return or check for errors.

The IRS will be accepting electronic filing on February 12, 2021.

See, federal forms availability, link.

Re: It says I am not entitled to efile one or more formsets. What does this mean

obaidsani — Fri, 12 Feb 2021 15:17:27 GMT

Guys,

I had the same issue that I am not eligible to E file because of one or more formsets.

Basically this means you have to pay Turbotax $40 NY state filing fee. This is the fix to your problem.

The way to get to the payment option is just after completing your NY state taxes and keep going Next until you reach the end where your review everything one last time.

There are 3 steps and the first one says pay your NY state filing fee of $40.

Your welcome

Re: It says I am not entitled to efile one or more formsets. What does this mean

sstevens6284 — Fri, 12 Feb 2021 16:12:59 GMT

That is NOT the answer to fix this because I am getting the same error message and I paid my $40 through paypal. It still won't let me efile.

Re: It says I am not entitled to efile one or more formsets. What does this mean

obaidsani — Fri, 12 Feb 2021 16:29:31 GMT

I was able to file my taxes this morning after I paid the $40 fee. I paid my fee through a credit card. There were only two options to pay the fee. Option 1 was to pay by federal return . Option 2 was to pay by card.

I dont know how how you paid through paypal.

regards

Re: It says I am not entitled to efile one or more formsets. What does this mean

2020taxerror — Fri, 12 Feb 2021 23:01:34 GMT

i had to delete my state, file federal and then go back and file state. i had originally paid 40 for turbotax deluxe by credit card, it did not give me the option to pay the state filing fee when paying by credit card the first time. after you file federal go back and file state and pay the state filing fee. i had to go through the process multiple times before i realized i did not click "view forms" before it gave me the option to file state even after paying the state filing fee, even though i had viewed the entire return previously before deleting the state and starting over. turbotax needs to fix this so you can pay both at the same time if you elect to pay by card and not be charged the additional $40 to pay via your return. if you elect to pay using your return it would have brought my total to 120 instead of the 80 i paid. smh

Re: It says I am not entitled to efile one or more formsets. What does this mean

HeatherPLO — Fri, 12 Feb 2021 23:33:21 GMT

Thank you for letting us know. May I ask what state you are filing?

Please respond back here when you are able for further assistance.

Re: It says I am not entitled to efile one or more formsets. What does this mean

tywalker17 — Fri, 12 Feb 2021 23:47:57 GMT

I am having the same problem and I'm filing in Maine.

Re: It says I am not entitled to efile one or more formsets. What does this mean

obaidsani — Fri, 12 Feb 2021 23:50:17 GMT

I am filing from NY. The reason for the problem was turbotax needed $40 Ny state filing fee. When i paid that i was able to e file both federal and state.

Re: It says I am not entitled to efile one or more formsets. What does this mean

tywalker17 — Fri, 12 Feb 2021 23:56:12 GMT

I just upgraded to MAX, it worked, but had to pay $85, pretty annoying after my girlfriend filed for free, but at least it worked.

Re: It says I am not entitled to efile one or more formsets. What does this mean

GabiU — Sat, 13 Feb 2021 00:05:20 GMT

Hello! Hopefully this helps

I get the message "not entitled to efile one of more formsets".

Please troubleshoot with the options below. If needed, we will investigate your experience.
Thank you for your participation and patience.

a. Check Availability
Please confirm all forms you are filing are available and supported to be e-filed. When will my forms be ready?

(The 8915-E Form is projected to be e-fileable starting 02/24/2021)

b. Sign out, Remove state and try again
If all your forms are ready and available to be e-filed and you receive this message, please follow the steps below

Sign out of TurboTax.
Sign back in.
E-file the return again.

You may need to remove your state and prepare your state return again to move past the error and successfully e-file

c. Send us your tax file
Still receiving the message? We'd like to take a deeper look at your specific situation. Please attach screenshots, detailed instructions on where you are in the TurboTax Program and a token number. (This token number gives us your tax file with all your personal information removed)

TurboTax Online:
Click Tax Tools in the menu to the left.
Click Tools, and then
Click Share my file with Agent.
A pop-up message will appear. Click OK to send the sanitized diagnostic copy to us.
Provide the token number that is generated onto this thread.

TurboTax Desktop:
Select Online menu if the customer is using Windows. Select “Help” if using a Mac.
Select Send Tax File to Agent.
A pop-up message will appear, and the customer will select, Send. If using Mac "Send Tax File to TurboTax Agent"
Note: Desktop will save a file to your computer unless you uncheck the box.
Another message will appear. Provide the token number that is generated onto this thread.

Re: It says I am not entitled to efile one or more formsets. What does this mean

MegsE2012 — Sat, 13 Feb 2021 02:39:02 GMT

I'm getting the same message. I'm filling in WI. Already paid my fee.

Re: It says I am not entitled to efile one or more formsets. What does this mean

Kmama4 — Sat, 13 Feb 2021 10:37:16 GMT

Im only filing for the rebate and it's not even letting me e-file. Is anyone else having this issue

Re: It says I am not entitled to efile one or more formsets. What does this mean

KatrinaLO — Sat, 13 Feb 2021 16:25:28 GMT

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

Re: It says I am not entitled to efile one or more formsets. What does this mean

Mariavue — Sat, 13 Feb 2021 22:41:29 GMT

I paid the $40 fees with my credit card but why am I still getting the same error message that I am entitled to efile one or more formsets? I checked everything and it’s correct? I never had this much trouble in the past 8 years I’ve use turbo tax.

Re: It says I am not entitled to efile one or more formsets. What does this mean

Mariavue — Sat, 13 Feb 2021 22:53:12 GMT

Token number 738302. I paid the $40 fee but I still can’t efile. I have log out and log back in and tried to efile but it still doesn’t work. Since I already paid the fee I can’t delete and restart. Please respond back ASAP. Thanks!

Re: It says I am not entitled to efile one or more formsets. What does this mean

Alexaw — Sun, 14 Feb 2021 16:33:17 GMT

Token number 739194