topic I need to start my return over and the My Account drop-down menu is not functioning. Please advise in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/i-need-to-start-my-return-over-and-the-my-account-drop-down-menu-is-not-functioning-please-advise/01/659616#M266316 Thu, 06 Jun 2019 09:27:02 GMT Anonymous 2019-06-06T09:27:02Z I need to start my return over and the My Account drop-down menu is not functioning. Please advise https://ttlc.intuit.com/community/taxes/discussion/i-need-to-start-my-return-over-and-the-my-account-drop-down-menu-is-not-functioning-please-advise/01/659616#M266316 Thu, 06 Jun 2019 09:27:02 GMT https://ttlc.intuit.com/community/taxes/discussion/i-need-to-start-my-return-over-and-the-my-account-drop-down-menu-is-not-functioning-please-advise/01/659616#M266316 Anonymous 2019-06-06T09:27:02Z This has been occurring with some customers Chrome and Sa... https://ttlc.intuit.com/community/taxes/discussion/this-has-been-occurring-with-some-customers-chrome-and-sa/01/659624#M266320 <P>This has been occurring with some customers Chrome and Safari. We are currently unsure of what setting is causing it. Try clearing your cookies and cache or you can try another browser such as IE or Firefox (Firefox works best with TurboTax).&nbsp;</P> Thu, 06 Jun 2019 09:27:04 GMT https://ttlc.intuit.com/community/taxes/discussion/this-has-been-occurring-with-some-customers-chrome-and-sa/01/659624#M266320 ErinH 2019-06-06T09:27:04Z