topic I didn't efile last year. That seems to be preventing me from efiling this year. Help! in Get your taxes done using TurboTax

I didn't efile last year. That seems to be preventing me from efiling this year. Help!

robin-hillyard — Thu, 06 Jun 2019 09:13:48 GMT

"The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records." I have checked the AGI, of course.

Your 2017 tax return shows your 2017 Adjusted Gross Incom...

xmasbaby0 — Thu, 06 Jun 2019 09:13:50 GMT

Your 2017 tax return shows your 2017 Adjusted Gross Income (AGI) If you filed a joint return then the AGI is the same for each of you.

Form 1040EZ line 4

Form 1040A line 21

Form 1040 line 37

If you are using the same TT account that you used last year, you should also be able to find this number in your Tax Timeline for 2017

If entering the amount from your 2017 tax return does not work, then try entering “0” instead. If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

You can get a free transcript of your past return from the IRS:

https://www.irs.gov/individuals/get-transcript

Note: If you filed late or amended your return, your correct 2017 AGI may not be in the system.

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

Note: If you mail your federal return, you will also need to mail your state return. You will not be able to e-file your state return.

https://ttlc.intuit.com/questions/3415597-what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-rejec

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

Entering "0" did the trick. Even though I double-checked...

robin-hillyard — Thu, 06 Jun 2019 09:13:51 GMT

Entering "0" did the trick. Even though I double-checked with my IRS transcript and the AGI I had been using was correct. There appears to be a bug somewhere!

If you filed 2017 late or amended then the 2017 AGI may n...

xmasbaby0 — Thu, 06 Jun 2019 09:13:53 GMT

If you filed 2017 late or amended then the 2017 AGI may not have been in the system. Glad zero worked for you!

Re: I didn't efile last year. That seems to be preventing me from efiling this year. Help!

Trichards — Fri, 20 Mar 2020 13:42:19 GMT

I'm in the same position, ive tried finding out where I can change my agi but I feel so lost, I thought I filed last year through turbo tax but nothing is popping up, if someone could point me towards a resource that I could use or someone who can help I would appreciate it

Re: Entering "0" did the trick. Even though I double-checked...

DaraLO — Tue, 17 Mar 2020 16:35:43 GMT

@Trichards You can order a free copy of your 2018 tax return transcript from the IRS. This will include the AGI (Adjusted Gross Income) that the IRS has on file for you for that tax year. Refer to the following TurboTax FAQ for instructions: How do I get a copy of my tax return or transcript ...

Re: Entering "0" did the trick. Even though I double-checked...

Perryeh64 — Fri, 07 Mar 2025 03:59:18 GMT

I just did my 2024 taxes and this issue came up. Entering "0" worked like a charm. Thanks for posting this reply