topic Call customer support they will help you~ in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/call-customer-support-they-will-help-you/01/642082#M259333 Call customer support they will help you~ Thu, 06 Jun 2019 08:18:11 GMT rokacook 2019-06-06T08:18:11Z I've paid for a state and Online >> View Installed Updates shows it successfully download and installed, but I'm in an endless loop trying to "Start" the state. https://ttlc.intuit.com/community/taxes/discussion/i-ve-paid-for-a-state-and-online-gt-gt-view-installed-updates-shows-it-successfully-download-and/01/642056#M259324 Thu, 06 Jun 2019 08:18:08 GMT https://ttlc.intuit.com/community/taxes/discussion/i-ve-paid-for-a-state-and-online-gt-gt-view-installed-updates-shows-it-successfully-download-and/01/642056#M259324 jwalley 2019-06-06T08:18:08Z I had this exact same problem two years ago.  I was about... https://ttlc.intuit.com/community/taxes/discussion/i-had-this-exact-same-problem-two-years-ago-i-was-about/01/642065#M259327 I had this exact same problem two years ago.  I was about to go crazy, so I just called Turbo Tax customer Service, and they fixed it right over the phone.  Otherwise I would have had to pay AGAIN for my state filing.  Sorry I don't have that number handy since it was a couple of years ago. Thu, 06 Jun 2019 08:18:09 GMT https://ttlc.intuit.com/community/taxes/discussion/i-had-this-exact-same-problem-two-years-ago-i-was-about/01/642065#M259327 kjbrn 2019-06-06T08:18:09Z Call customer support they will help you~ https://ttlc.intuit.com/community/taxes/discussion/call-customer-support-they-will-help-you/01/642082#M259333 Call customer support they will help you~ Thu, 06 Jun 2019 08:18:11 GMT https://ttlc.intuit.com/community/taxes/discussion/call-customer-support-they-will-help-you/01/642082#M259333 rokacook 2019-06-06T08:18:11Z