topic 2-221-702 in Get your taxes done using TurboTax

What is reference code # 2-221-702 ?

shealynn1970 — Thu, 06 Jun 2019 07:46:05 GMT

So what is reference code # 2-221-702 exactly? I'm just n...

tykiajblunt — Thu, 06 Jun 2019 07:46:06 GMT

So what is reference code # 2-221-702 exactly? I'm just not understanding the definition

2-221-702

clemmie4471 — Thu, 06 Jun 2019 07:46:08 GMT

2-221-702

It's a glitch. They are fixing it he said. I called Turbo...

maureenb61 — Thu, 06 Jun 2019 07:46:09 GMT

It's a glitch. They are fixing it he said. I called Turbo Tax and they said if you have more than 1 1095-A then ppl are reporting this message and not able to file. He said try again in a few days.

I got that code almost 2 weeks ago and after submitting a...

amphead1 — Thu, 06 Jun 2019 07:46:11 GMT

I got that code almost 2 weeks ago and after submitting and calling Turbotax , I came to the conclusion that it's best to go to H & R Block online. This glitch will never be fixed and they want you to upgrade.

This is a known problem for a Form 1095-A. See this Turb...

DoninGA — Thu, 06 Jun 2019 07:46:12 GMT

This is a known problem for a Form 1095-A. See this TurboTax support FAQ - https://ttlc.intuit.com/questions/4670562-check-this-entry-form-1095-a-reference-code-2-221-702

Even with the error code, I could go to the filing stage....

rao1 — Thu, 06 Jun 2019 07:46:14 GMT

Even with the error code, I could go to the filing stage. The FAQ doesn't say whether I can file my taxes or not. Or is it an implicit "NO"?

I'm facing the same error. I received one Form 1095A firs...

ggg1 — Thu, 06 Jun 2019 07:46:15 GMT

I'm facing the same error. I received one Form 1095A first, and then received a corrected one later on. However, I did enter info only from the corrected one.

I don't have two (2)

tykiajblunt — Thu, 06 Jun 2019 07:46:17 GMT

I don't have two (2)

Quick update: In my situation, the error is gone, when tu...

ggg1 — Thu, 06 Jun 2019 07:46:18 GMT

Quick update: In my situation, the error is gone, when turbotax runs the check on the tax return info

Lucky you! Or you're using desktop version. I couldn't e-...

rao1 — Thu, 06 Jun 2019 07:46:20 GMT

Lucky you! Or you're using desktop version. I couldn't e-file ... There is only a code number, no indication as to where the problem is, or what to fix.

This is a problem they know about. Told me it should take...

maureenb61 — Thu, 06 Jun 2019 07:46:21 GMT

This is a problem they know about. Told me it should take around 2 days to fix. Nothing we are doing wrong.

Thank you

danib978 — Thu, 06 Jun 2019 07:46:24 GMT

Thank you

FYI, I was using the Web application, not the Desktop ver...

ggg1 — Thu, 06 Jun 2019 07:46:26 GMT

FYI, I was using the Web application, not the Desktop version. Problem is fixed on the Web app in my case. I hope it works for everyone else as well.

I finally had to make a decision since I only had limited...

wbrintn — Thu, 06 Jun 2019 07:46:26 GMT

I finally had to make a decision since I only had limited time to complete my return due to work schedule. I decided to combine all of my 1095-A forms (I had 4 for 2018) into one. Since all of the forms had zeros where the others had values I chose the form that had the most data in it and just took the data from the other forms and typed it in. I had even tried importing the PDFs that I had downloaded from healthcare.gov to no avail. This may not have been the correct way to file but I was on a time line and this was my time to complete my taxes.

I am getting the same problem I have 2 forms. does anybod...

mjac83 — Thu, 06 Jun 2019 07:46:28 GMT

I am getting the same problem I have 2 forms. does anybody have any news about this problem?

Finally gave up and changed to print and mail instead of...

maureenb61 — Thu, 06 Jun 2019 07:46:29 GMT

Finally gave up and changed to print and mail instead of exile. It lets you do that. Never fixed the error because it won't let you. But will let you file by mail.

I may give up and file by mail too. Very frustrating tha...

jimmapel — Thu, 06 Jun 2019 07:46:30 GMT

I may give up and file by mail too. Very frustrating that TurboTax folks do not communicate more on this issue.

My communication with TurboTax on this matter was very fr...

havenet — Thu, 06 Jun 2019 07:46:32 GMT

My communication with TurboTax on this matter was very frustrating. The customer service rep told me to contact Marketplace to fix this error. But you will never find this kind of advice anywhere on this website. I was waiting to speak to a Marketplace representative but the wait was so long that I had to hang up to run another errand. How frustrating!

I initially had no issues like this when I tried to file in February (but for some reasons, I delayed my filing and voila! now I have this new problem with more expensive edition).

I'm still contemplating whether I should seek other professional tax service or continue to stick with TurboTax.

Wish TurboTax could have handled this issue transparently and promptly.

Does anyone have any more information on this issue? I t...

jimmapel — Thu, 06 Jun 2019 07:46:32 GMT

Does anyone have any more information on this issue? I tried combining the amounts from my two 1095A forms into a single form and found that it worked and did not change the amount of my taxes. I am using the online addition of TurboTax. If I do not hear from them in the next couple of days, I'm going to file my taxes this way.