topic Server (http://ido-app-server-upstream/secured/LoginHome.htm) gives an error that the server cannot be found. I cannot access 2018 records, or enter any entries. HELP! in Get your taxes done using TurboTax

Server (http://ido-app-server-upstream/secured/LoginHome.htm) gives an error that the server cannot be found. I cannot access 2018 records, or enter any entries. HELP!

billgarbersrwg0r — Thu, 06 Jun 2019 06:33:04 GMT

xmasbaby0 — Thu, 06 Jun 2019 06:33:06 GMT

You are posting from Its Deductible. Are you trying to work on charitable donations---or are you trying to work on a tax return?

xmasbaby0 — Thu, 06 Jun 2019 06:33:08 GMT

Have you tried using a different browser?

billgarbersrwg0r — Thu, 06 Jun 2019 06:33:09 GMT

I’m working on 2018 contributions.

billgarbersrwg0r — Thu, 06 Jun 2019 06:33:10 GMT

I just tried Safari and got the same server error. Has there been a change in servers?

SteamTrain — Thu, 06 Jun 2019 06:33:11 GMT

@billgarbersrwg0r

There used to be an old login site out there that doesn't work.

Make sure you start here and delete any old bookmarks you may have:

<a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/personal-taxes/itsdeductible/">https://turbotax.intuit.com/personal-taxes/itsdeductible/</a>

My chrome rev 70 works

billgarbersrwg0r — Thu, 06 Jun 2019 06:33:16 GMT

Excellent! Thanks, I don't have to redo multiple transactions!
Firefox also works!

merrillphillips — Thu, 06 Jun 2019 06:33:17 GMT

I can't retrieve records

xmasbaby0 — Thu, 06 Jun 2019 06:33:19 GMT

@merrillphillips You are posting a question to someone else's thread. What records can you not retrieve?

VolvoGirl — Thu, 06 Jun 2019 06:33:20 GMT

Solved