topic I paid for TurboTax 2016 Premier and it did not download. It tried to get me to file a blank return! How do I download the product that I purchased? in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/i-paid-for-turbotax-2016-premier-and-it-did-not-download-it-tried-to-get-me-to-file-a-blank-return/01/59839#M24941 Sat, 01 Jun 2019 01:40:29 GMT Perplexed41 2019-06-01T01:40:29Z I paid for TurboTax 2016 Premier and it did not download. It tried to get me to file a blank return! How do I download the product that I purchased? https://ttlc.intuit.com/community/taxes/discussion/i-paid-for-turbotax-2016-premier-and-it-did-not-download-it-tried-to-get-me-to-file-a-blank-return/01/59839#M24941 Sat, 01 Jun 2019 01:40:29 GMT https://ttlc.intuit.com/community/taxes/discussion/i-paid-for-turbotax-2016-premier-and-it-did-not-download-it-tried-to-get-me-to-file-a-blank-return/01/59839#M24941 Perplexed41 2019-06-01T01:40:29Z You appear to be in TT Online (web) instead. Use this lin... https://ttlc.intuit.com/community/taxes/discussion/you-appear-to-be-in-tt-online-web-instead-use-this-lin/01/59848#M24946 <P>You appear to be in TT Online (web) instead.&nbsp;Use this link to download your purchase.&nbsp; Is your download here?</P><P><A href="https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download" target="_blank">https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download</A>&nbsp;</P> Sat, 01 Jun 2019 01:40:31 GMT https://ttlc.intuit.com/community/taxes/discussion/you-appear-to-be-in-tt-online-web-instead-use-this-lin/01/59848#M24946 SweetieJean 2019-06-01T01:40:31Z