topic I can't transfer data from last years return. My password has been changed and my security answers such as mother's maiden name say invalid answer. What do I do? in Get your taxes done using TurboTax

I can't transfer data from last years return. My password has been changed and my security answers such as mother's maiden name say invalid answer. What do I do?

robertjmikk — Wed, 05 Jun 2019 22:51:11 GMT

my account may have been compromised. I can't transfer data from last year's return. my security question say invalid answer, such as mother' maiden name.

What do I do?

Thank you for using Turbotax. I hope following link helps...

VinuthaM — Wed, 05 Jun 2019 22:51:12 GMT

Thank you for using Turbotax.

I hope following link helps in recovering your account:

https://ttlc.intuit.com/questions/3051880-password-reset-and-forgot-answer-to-security-question

Re: I can't transfer data from last years return. My password has been changed and my security answers say invalid answer.

hb87 — Fri, 28 Jan 2022 21:49:03 GMT

There is no answer given from this site to the question below. I am directed back to the opening screen.

Re: I can't transfer data from last years return. My password has been changed and my security an...

MarilynG1 — Sat, 29 Jan 2022 00:46:00 GMT

Try entering your phone number at the Account Recovery screen.

You'll see all accounts associated with that phone number. Choose the correct one, and on the next screen you can change your password.

Once you get into your account, click on 'Intuit Account' at the lower left corner, then choose 'Security', then 'Account Activity'.

You'll be able to see all attempts to access your account.