How do I unfreeze It's Deductable

ha2577 — Wed, 05 Jun 2019 22:35:42 GMT

When I list items in "It's Deductible" I can't move on.

Please try these troubleshooting steps to fix this issue:...

LatoyaLO — Wed, 05 Jun 2019 22:35:44 GMT

Please try these troubleshooting steps to fix this issue:

Try these steps to resolve:

3. Close and re-open your web browser window.

4. Log back into TurboTax Online

If the issue is still observed, please check the following:

Try using a different web browser to login to TurboTax Online and complete the return (examples are Firefox, Chrome, Internet Explorer, Safari, etc.)
Try using your mobile device (phone, tablet) with a cellular connection or TurboTax mobile application (Android or iOS) to login and complete your return.