topic Tried three. As well as 2 computers. in Get your taxes done using TurboTax

Anyone else run into a "snag" when they try and do ANYTHING on this xxxxx website? Can't even enter in my W-2...just loads for a while, then quits and says "snag".

curdman123 — Wed, 05 Jun 2019 22:25:19 GMT

Try a different browser.

xmasbaby0 — Wed, 05 Jun 2019 22:25:20 GMT

Try a different browser.

Tried three. As well as 2 computers.

curdman123 — Wed, 05 Jun 2019 22:25:21 GMT

Tried three. As well as 2 computers.

Best part, same issue on the app. Guess they just sick o...

curdman123 — Wed, 05 Jun 2019 22:25:23 GMT

Best part, same issue on the app. Guess they just sick of my money.

For assistance with this connection problem will need to...

DoninGA — Wed, 05 Jun 2019 22:25:24 GMT

For assistance with this connection problem will need to contact TurboTax support.

Use this website to contact support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

It is not a CONNECTION PROBLEM. I don't lose connection....

curdman123 — Wed, 05 Jun 2019 22:25:25 GMT

It is not a CONNECTION PROBLEM. I don't lose connection...your software just fails due to a coding error. I'm sure its complicated, but if you can't figure it out, I no longer trust you with my taxes.

As stated - Contact TurboTax support for the problem.

DoninGA — Wed, 05 Jun 2019 22:25:27 GMT

As stated - Contact TurboTax support for the problem.

This should have been fixed by now. Please try again.

JackRafter — Wed, 05 Jun 2019 22:25:28 GMT

This should have been fixed by now. Please try again.