How can I get a CAPTCHA to appear to finish my efile ? Tried 3 different browsers, all allowing pop-ups and cookies.

pinkysue100 — Wed, 05 Jun 2019 22:11:42 GMT

If your "Transmit My Returns Now" button is not working,...

JakailaLO — Wed, 05 Jun 2019 22:11:43 GMT

If your "Transmit My Returns Now" button is not working, it may be due to a CAPTCHA not appearing, where one would need to checkmark "I am not a robot."

First, simply refresh the page in your browser and see if that changes anything.
If not, then log out and clear your browser Internet cache.
Close the browser and reopen it.
Make sure cookies are allowed/enabled in your browser settings so the CAPTCHA will appear.
Log in and try again.
If still unsuccessful, do all the above, then this time open a private window/private browsing (aka "incognito mode").
Log in with the private window (again making sure cookies are allowed) and try the efile again.

NOTE: Also be sure you are not using any script blockers/ad blockers.If so, perhaps they are blocking.

If that doesn't work, see if a different browser (with cookies allowed) will solve it.

topic How can I get a CAPTCHA to appear to finish my efile ? Tried 3 different browsers, all allowing pop-ups and cookies. in Get your taxes done using TurboTax

How can I get a CAPTCHA to appear to finish my efile ? Tried 3 different browsers, all allowing pop-ups and cookies.

If your "Transmit My Returns Now" button is not working,...