Start over my taxes

rickyna53 — Wed, 05 Jun 2019 21:44:58 GMT

start my taxes over

In TurboTax Online, you can erase your return and start f...

MichaelDC — Wed, 05 Jun 2019 21:44:59 GMT

In TurboTax Online, you can erase your return and start from scratch as long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered.

If you haven't already done so, sign in at TurboTax.com and select the blue Take me to my return button.
On the welcome back screen, in the left-side menu, select Tax Tools, and then select Clear & Start Over (click or tap the 3 lines in the upper-left corner if you don't see this menu).
Answer Yes in the pop-up to confirm.
If you're signed in under last year's login, we'll automatically transfer last year's info over if you select the PLUS upgrade, Deluxe, Premier, or Self-Employed. Federal Free Edition (without PLUS) does not include the year-over-year transfer feature.

If you can't Clear & Start Over after you've registered, and it's convenient, consider opening a new account under a new username. Up to 5 accounts can be tied to the same email address.

Here’s how:

Sign out of TurboTax Online.
Select the TurboTax Online product you want to use for the second return and proceed.
On the Create your account screen, set up a new login for the second return.

You can reuse your email address if you want to receive e-file notifications for the second return.
Up to 5 accounts can be tied to the same email address.

After you've created the new account, you can start working on the second return.

Otherwise, try to post another question about your problem and someone should be able to help you fix it.

[Edited 2/10/18]

topic Start over my taxes in Get your taxes done using TurboTax

Start over my taxes

In TurboTax Online, you can erase your return and start f...