topic Where is the online menu to check for updates? in Get your taxes done using TurboTax

Where is the online menu to check for updates?

erteravest — Wed, 05 Jun 2019 21:28:46 GMT

If you are in the CD/Download go to top line, and click o...

MichaelL1 — Wed, 05 Jun 2019 21:28:47 GMT

If you are in the CD/Download go to top line, and click on ONLINE and then the first drop-down is updates and click on that.

The online program is connected directly to TurboTax and always has the latest information, so you do not have to do the updates.

The CD/desktop program (which is not online) requires you to do the updates.

Re: If you are in the CD/Download go to top line, and click o...

CBP — Tue, 04 Feb 2020 22:22:54 GMT

Apparently you are looking at a screen different from mine. There is no way to check for updates and since the State of Wisconsin is missing a schedule I, I am not able to file either my state or federal taxes. Why would anyone be blocked from filing a perfectly valid federal form?

Re: If you are in the CD/Download go to top line, and click o...

brenie27 — Tue, 04 Feb 2020 22:35:57 GMT

Mine is not letting me file either. I am also from Wisconsin. I cannot find this check for updates. I am trying to file from their website not a download.

Re: If you are in the CD/Download go to top line, and click o...

brenie27 — Tue, 04 Feb 2020 22:41:06 GMT

I saw on another post it should be updated 2/6/2020.

Re: Where is the online menu to check for updates?

dkinney13 — Tue, 11 Feb 2020 06:18:48 GMT

TT says I need to check for updates, but when I check the online menu it says my software is up to date. Please don't tell me I need to print my taxes and snail mail them.. WTF?

Re: Where is the online menu to check for updates?

DMarkM1 — Tue, 11 Feb 2020 13:59:01 GMT

I understand you tried to E-file and TT says check for updates, but software appears to be up-to-date when you make the check. Try signing all the way out and signing back in. Then check the online menu for updates. Be sure to monitor your screen during the process for any messages or instructions.

Re: If you are in the CD/Download go to top line, and click o...

jimlaw — Fri, 28 Feb 2020 19:27:35 GMT

Can't e-file return because I need to check for Updates. Can't figure out how to find the menu item "Check for Updates".

Re: If you are in the CD/Download go to top line, and click o...

CassLO — Fri, 28 Feb 2020 22:02:11 GMT

@jimlaw

This is a known issue. When attempting to e-file a return in the TurboTax for Windows CD/Download software, this message appears:

There is an update available for your version of TurboTax. Before you can file electronically, you’ll need to get this update. To do this, go to the Online menu and select Check for Updates. Manually update TurboTax for Windows here.

However, after updating, the same message continues to reappear, resulting in an endless loop.

Workaround

Some customers have been able to successfully e-file with this workaround:

Follow the steps in the article Troubleshoot TurboTax for Windows updating issues.
Now try e-filing again. If that didn't work, first uninstall and then reinstall your TurboTax program.
Finally, if you're still unable to e-file after following the above steps, you can either sign up to be notified by email when a fix has been released, or you can file a conventional paper return.

" DawnC Employee Tax Expert"

Re: Where is the online menu to check for updates?

swensonshsejs — Sat, 14 Mar 2020 19:05:42 GMT

I have finished our 2019 Federal Taxes on TurboTax Home and Small Business but was unable to e-file and it said I needed to go to TurboTax menu and check for all the latest update and download and the try to file.

Please let us know how to get to TurboTax menu.

Thanks, Edward J Swenson

Re: Where is the online menu to check for updates?

DeanM15 — Sat, 14 Mar 2020 19:17:31 GMT

To update the TurboTax Home and Business:

Click Online in the black menu in the top left-hand side of the TurboTax screen
Use the dropdown menu to click on Check for Updates
The program will tell you it needs to save. Click on OK

Re: If you are in the CD/Download go to top line, and click o...

SnowyAnch4 — Mon, 01 Mar 2021 19:14:37 GMT

The CD request I go back to a previous addition. My taxes are ready to file and I am concerned that by doing so all my current entered data will be deleted of over wrote. I can't file find where to find the menu for 'Online'. Check for Updates

Re: If you are in the CD/Download go to top line, and click o...

NashayLO — Mon, 01 Mar 2021 19:25:32 GMT

Make sure to go to File - Save, at the top right of your software and you won't lose your tax return.

If you're on a PC, open TurboTax and select Check for Updates from the Online menu near the top. On a Mac, simply quit and reopen TurboTax. If there are any updates, you'll be prompted to download them.

Please see this TurboTax FAQ for more information, How do I update my TurboTax CD/Download software p...

Re: Where is the online menu to check for updates?

Kerstin14 — Sat, 13 Mar 2021 20:59:55 GMT

Which online menu? Where?

Re: Where is the online menu to check for updates?

CarissaM — Sat, 13 Mar 2021 21:08:30 GMT

@Kerstin14 You can follow the instructions here to manually update the Turbo Tax Desktop software. f you are using Turbo Tax Online it will automatically update.

If you need additional assistance, please click here to contact customer support.

Re: Where is the online menu to check for updates?

schmellyx — Sat, 29 Jan 2022 01:31:14 GMT

It does not exist.

Re: Where is the online menu to check for updates?

xmasbaby0 — Sat, 29 Jan 2022 01:33:37 GMT

@schmellyx What does not exist? This thread has posts dating back several years and has entries from multiple users. What are you trying to do?

Re: Where is the online menu to check for updates?

elduderino1971 — Sat, 29 Jan 2022 01:34:26 GMT

I get this message filing for my California state taxes. I am using the browser-based self-employed edition and I can't find any way around this. If it's updated automatically why is it saying I need to download the latest update?

Re: Where is the online menu to check for updates?

joosetiger — Sat, 29 Jan 2022 08:25:49 GMT

I also got this same error while using Turbotax Online Premier DIY version: I'm prompted to receive an update, but it isn't possible to do so, i don't believe, because I'm using the Online version, which is supposed to update automatically.

The exact error reads: Schedule CA:_your return has a mortgage interest adjustment which will require an update in order to ensure that the calculations are correct. To receive an update, select Check for Updates from the Online menu to connect to our website.

This uncorrectable error leaves me unable to e-file and it seems the only solution is to print the return and mail it in...can somebody at Intuit please read this and help me!

Re: Where is the online menu to check for updates?

irenedelacruz — Sat, 29 Jan 2022 16:56:33 GMT

i receive the same error and i use the online version.

i need assistance to. Does this mean the form isn't ready yet to file?