topic Why can I not make a payment?!? in Get your taxes done using TurboTax

Why can I not make a payment?!?

gzerling1985 — Wed, 05 Jun 2019 04:35:54 GMT

after entering my credit card information I get this error message:
"shippingInfoModel.zip(value: ) size must be between 2 and 14; shippingInfoModel.state(value: ) size must be between 2 and 2;"
even though everything is 100% correct

Please re-check your ZIP code and city value in Personal...

RamdasB — Wed, 05 Jun 2019 04:35:55 GMT

Please re-check your ZIP code and city value in Personal info section.

See if this FAQ addresses your problem: FAQ: "ShippingI...

mesquitebean — Wed, 05 Jun 2019 04:35:57 GMT

See if this FAQ addresses your problem:

FAQ: "ShippingInfoModel" Error When Paying For TurboTax Online

https://ttlc.intuit.com/replies/5294938

Yes, indeed. That was the solution - thank you very much...

gzerling1985 — Wed, 05 Jun 2019 04:35:58 GMT

Yes, indeed.  That was the solution - thank you very much!  And it is because of my foreign residency and address just like other users described.
Unfortunately, because of it I ended up efiling about 10min past the deadline!  Wish there would be a note that the MAX bundle will really only work with a US mailing address.  Now I am wondering whether I am even elidigble for the MAX benefits...
Thank you again and best regards!   Georg

You're welcome. Good luck.

mesquitebean — Wed, 05 Jun 2019 04:35:59 GMT

You're welcome. Good luck.