topic Can't e-file, supposedly because my 2017 AGI is wrong (it isn't). The option to file by mail is grayed out. in Get your taxes done using TurboTax

Can't e-file, supposedly because my 2017 AGI is wrong (it isn't). The option to file by mail is grayed out.

wardog39391 — Wed, 05 Jun 2019 03:11:58 GMT

When did you file 2017? If it was late in the year try pu...

VolvoGirl — Wed, 05 Jun 2019 03:12:00 GMT

When did you file 2017? If it was late in the year try putting in zero for the AGI. And see this, https://ttlc.intuit.com/replies/5595742 If you can’t get it to efile you will have to print and mail it.

To change to mail you have to pay the fees with a credit...

VolvoGirl — Wed, 05 Jun 2019 03:12:01 GMT

To change to mail you have to pay the fees with a credit card. Go back through the File tab and change the payment method.

How to switch to mail from Efile https://ttlc.intuit.com/replies/3401713