topic Will not allow me to change password and log on so I can pay $19.99 fee and file in Get your taxes done using TurboTax

Will not allow me to change password and log on so I can pay $19.99 fee and file

jnmgamebirds — Wed, 05 Jun 2019 00:39:19 GMT

tried to pay $19.99 charge but forgot pass word so tried to change password and texted me code then I changed password and then next page said this Hmm... it looks like we’ve hit a slight snag and try again did not work now what

Go back and select the option to continue as a guest. I...

kshilling — Wed, 05 Jun 2019 00:39:21 GMT

Go back and select the option to continue as a guest. I think there is something going on with Intuit. You don't have to login to pay or file.

Re: Go back and select the option to continue as a guest. I...

donglenn — Wed, 05 Apr 2023 18:25:14 GMT

No place to continue as guest.

Re: Will not allow me to change password and log on so I can pay $19.99 fee and file

SForrestLO — Thu, 06 Apr 2023 15:35:00 GMT

If you are having problems with the program or glitches, please try clearing your cookies and cache.
How to clear your cache.

How to delete cookies.

If this does not work, I recommend trying another browser and checking your internet connection, ensure you are hardwired.

This Turbo Tax FAQ will show you how to recover your account.
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This Turbo Tax FAQ will show you how to pay for your fees online.