topic I received an email to tell me to finish my taxes, but I thought I had done that. Both my Federal and State return are listed as accepted. Am I missing something? in Get your taxes done using TurboTax

I received an email to tell me to finish my taxes, but I thought I had done that. Both my Federal and State return are listed as accepted. Am I missing something?

arynf13 — Tue, 04 Jun 2019 23:43:12 GMT

If you are getting the reminder emails from TurboTax abou...

ScottK — Tue, 04 Jun 2019 23:43:14 GMT

If you are getting the reminder emails from TurboTax about "Don't Forget to file your taxes" or "Tax Day is today", those are just marketing emails being sent to all current and previous year customers. If you are getting other emails, please let us know what they saying and we can better answer your question.

Yes! Thank you! I just wanted to make sure.

arynf13 — Tue, 04 Jun 2019 23:43:15 GMT

Yes! Thank you! I just wanted to make sure.

Re: If you are getting the reminder emails from TurboTax abou...

mtomassian — Sun, 03 Oct 2021 23:55:21 GMT

I am getting a message that I have not completed my 2020 tax returns. I have and I got a refund. A few months ago I was bombarded by emails saying that a few more steps and I will get my refunds. How do I know it is Intuit sending those emails.

Re: If you are getting the reminder emails from TurboTax abou...

xmasbaby0 — Mon, 04 Oct 2021 00:18:25 GMT

@mtomassian If you filed your 2020 return and received your refund then ignore the emails. Lots of people have more than one TurboTax account without realizing it. You might have an old account that you used to start a return without completing it that is generating those emails.

Re: If you are getting the reminder emails from TurboTax abou...

Shaine Lund — Mon, 10 Apr 2023 01:25:27 GMT

This is my exact same question. However, it is strange because the email seem to be referencing my current filing since it shows part of my username and that I am 86% complete. This is very confusing as both my Federal and State E-File shows that they have been accepted. I feel this should be changed as it seems to refer to my current complete return not being fully completed, even though it is... I think. It does not seem like a member wide email, even though it may be one.

Thank You.

Re: If you are getting the reminder emails from TurboTax abou...

MichelleLO — Mon, 10 Apr 2023 15:22:28 GMT

Thank you for your feedback. You can visit the Intuit Marketing Preferences website (linked below) and choose which type of marketing information you would like to receive.

Marketing Preferences

@Shaine Lund