topic Trying to file for a friend on same computer and you keep rejecting her account information. I filed for her last year on the same computer. in Get your taxes done using TurboTax

Trying to file for a friend on same computer and you keep rejecting her account information. I filed for her last year on the same computer.

kathyfennessey — Tue, 04 Jun 2019 23:27:42 GMT

How can I start filing on her account ?

Are you using the Online version? Online is only good fo...

VolvoGirl — Tue, 04 Jun 2019 23:27:43 GMT

Are you using the Online version? Online is only good for 1 return. But you can use the same email address for 5 accounts. How to start another return in the Online version https://ttlc.intuit.com/replies/3288574

Oh, can't you find her account? First LOG OUT of whate...

VolvoGirl — Tue, 04 Jun 2019 23:27:45 GMT

Oh, can't you find her account? First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used <a rel="nofollow" target="_blank" href="https://myturbotax.intuit.com/account-recovery/">https://myturbotax.intuit.com/account-recovery/</a>