topic it is constantly a problem. do I have to wait until 2:00... in Get your taxes done using TurboTax

Anyone else receive this error, " Hmm...it looks like we have hit a slight snag. Please try again or check back later"?

skamcdkj — Tue, 04 Jun 2019 22:59:33 GMT

When using my credit card to pay state tax transmission charge. After repeatedly checking back and about two dozen retries, Turbotax returns same error.

it is constantly a problem. do I have to wait until 2:00...

atwinfather — Tue, 04 Jun 2019 22:59:35 GMT

it is constantly a problem. do I have to wait until 2:00 am

Same problem here. Am calling them now.

lbMA — Tue, 04 Jun 2019 22:59:37 GMT

Same problem here. Am calling them now.

Same here! I've been trying to get through since last nig...

carina-grunberg — Tue, 04 Jun 2019 22:59:38 GMT

Same here! I've been trying to get through since last night. How can they charge so much money for their service and then not deliver?

same problem. they owe us all refunds if we have to mail...

rljensen — Tue, 04 Jun 2019 22:59:39 GMT

same problem. they owe us all refunds if we have to mail these out at 11 pm...

FYI - the solution is to choose the option to process the...

n_maher — Tue, 04 Jun 2019 22:59:41 GMT

FYI - the solution is to choose the option to process the credit card payment as a guest. Do not try to log into your existing Intuit account to process the payment. I actually got a helpful call-back from TT's customer support last night which allowed me to process/file my returns.

i choose "continue as guest" for payment and it went through

bclubb99 — Tue, 04 Jun 2019 22:59:42 GMT

i choose "continue as guest" for payment and it went through

It appears that TT's servers are overwhelmed. I kept hitt...

ronhascall — Tue, 04 Jun 2019 22:59:44 GMT

It appears that TT's servers are overwhelmed. I kept hitting retry and eventually got through, but it took 1 1/2 houes because the same 'snag' continually popped up at each step of the process.

What the odds of there being heavy load on TurboTax serve...

jdtangney — Tue, 04 Jun 2019 22:59:45 GMT

What the odds of there being heavy load on TurboTax servers during tax season.

I'm having the same problem, and I have hit retry many ti...

Sage36 — Tue, 04 Jun 2019 22:59:46 GMT

I'm having the same problem, and I have hit retry many times to no avail.

Same here - for TWO DAYS!

sarutter — Tue, 04 Jun 2019 22:59:48 GMT

Same here - for TWO DAYS!

If it is overloaded servers then shame on TT for taking a...

bibleblackbelt — Tue, 04 Jun 2019 22:59:49 GMT

If it is overloaded servers then shame on TT for taking all that money and giving poor service!

It had to do with some pop up blockers and something else...

atwinfather — Tue, 04 Jun 2019 22:59:50 GMT

It had to do with some pop up blockers and something else. I called tech support and they walked me through it and stayed on the line until it sent. They were pretty helpful.

thanks

bibleblackbelt — Tue, 04 Jun 2019 22:59:52 GMT

thanks

Anyone have specifics on how to solve?

schmaltzmodern — Tue, 04 Jun 2019 22:59:53 GMT

Anyone have specifics on how to solve?

You're going to run into a slight snag with me not being...

danpanderson — Tue, 04 Jun 2019 22:59:54 GMT

You're going to run into a slight snag with me not being a customer anymore!!! Why can't I file??? I've been continually using/filing with TurboTax (I just threw out my 3 1/2" diskettes from the pre-Intuit version this year...), and I've never had this problem before.

AGREED!!!

sgcaraway — Tue, 04 Jun 2019 22:59:56 GMT

AGREED!!!

This is frustrating. I wonder if they'll pay the fines f...

n_maher — Tue, 04 Jun 2019 22:59:57 GMT

This is frustrating. I wonder if they'll pay the fines for late filing if their servers can't keep up tomorrow...

I just started getting this message. I'll hit "RETRY" a...

rayroshek — Tue, 04 Jun 2019 22:59:58 GMT

I just started getting this message. I'll hit "RETRY" a bunch of times. I hope that I can get in within 2 days.

Thank you to the person who suggested signing out as gues...

carina-grunberg — Tue, 04 Jun 2019 23:00:00 GMT

Thank you to the person who suggested signing out as guest. I didn't have that option but I did have the option to create a new account (used CD this year after using online version last decade). Once I did that it finally went right through after 12 hours of getting no where. Never again, turbo tax. We're done.