topic There is no remove password button in Get your taxes done using TurboTax

How do I remove the password from a tax return when I use TT Deluxe 2016 on my Windows PC?

tax_payer — Tue, 04 Jun 2019 22:44:24 GMT

What year tax data file do you wish to remove the passwor...

mesquitebean — Tue, 04 Jun 2019 22:44:25 GMT

What year tax data file do you wish to remove the password for? The 2016 product can only remove the password for a 2016 return.

I apologize for your confusion. The 2016 TY.

tax_payer — Tue, 04 Jun 2019 22:44:27 GMT

I apologize for your confusion. The 2016 TY.

Are you able to open the return? i.e., do you know the p...

mesquitebean — Tue, 04 Jun 2019 22:44:28 GMT

Are you able to open the return? i.e., do you know the password and can open it?

Sorry; yes i know the password and can open the return.

tax_payer — Tue, 04 Jun 2019 22:44:29 GMT

Sorry; yes i know the password and can open the return.

To remove a password from a *.tax2016 data file, follow t...

mesquitebean — Tue, 04 Jun 2019 22:44:31 GMT

To remove a password from a *.tax2016 data file, follow these steps.

Launch your TurboTax program, and open the 2016 return.
Once the return is open, click in the top left corner on the FILE menu and in the dropdown menu choose PASSWORD.
In the password popup, click the REMOVE PASSWORD button.

There is no remove password button

kmcdan1 — Tue, 04 Jun 2019 22:44:32 GMT

There is no remove password button

kmcdan1: What OS are you using? I've added a screen imag...

mesquitebean — Tue, 04 Jun 2019 22:44:33 GMT

kmcdan1:
What OS are you using? I've added a screen image above, which is for the Windows version. I don't use a Mac. With a Mac, I believe you click on the FILE menu, then choose Encrypt.

@ kmcdan1 Are you using Windows XP by any chance and re...

mesquitebean — Tue, 04 Jun 2019 22:44:35 GMT

@ kmcdan1
Are you using Windows XP by any chance and referring to a 2015 data file? If so, are you seeing any message about Windows XP in the popup password box? 2015 Windows XP users were required to use password protection. if that's your circumstance, I'll explain that more and what to do.

And please confirm if you asking about a data file that was protected with 2016 TurboTax or with 2015 TurboTax.

This is another user. My client has a MAC and was able to...

wislaughlin — Tue, 04 Jun 2019 22:44:37 GMT

This is another user. My client has a MAC and was able to use Encrypt under File for password removal.

Thanks for reporting your experience in doing that with a...

mesquitebean — Tue, 04 Jun 2019 22:44:38 GMT

Thanks for reporting your experience in doing that with a MAC.

If it's a 2015 XP-password-protected data file, the password can be removed with 2015 software installed on either a PC using Windows 7 or higher, or by using a MAC probably with OS X 10.9 or higher.

Re: kmcdan1: What OS are you using? I've added a screen imag...

mareich49 — Fri, 14 May 2021 20:01:41 GMT

Thanks so much for the Mac response! That works on the TT2020 data file also, and I've been hunting for a solution to remove the password for months.