I am having trouble efiling my returns. The program comes back saying that it needs to be updated, but it already is.

adamodaran — Tue, 04 Jun 2019 22:42:27 GMT

It goes through all the steps and pulls up at the very last one. I have tried multiple times over many days. I have the Mac version.

There is an FAQ on eFiling issue i.e. https://ttlc.intuit...

GPahwa — Tue, 04 Jun 2019 22:42:29 GMT

There is an FAQ on eFiling issue i.e.

https://ttlc.intuit.com/replies/6717018

If your issue is same then kindly subscribe at above mentioned FAQ. Once you receive an email for resolution then try to eFile after following below mentioned clean-up steps.

Otherwise, please follow TurboTax application temporary data clean-up steps mentioned below. You would need an active internet connection (wired connection is preferred) for below mentioned steps.

1. Close TurboTax application by pressing Command + Q keys.

2. Single click on empty area on Desktop and press Command + Shift + G keys. Type ~/Library in text field and click "Go".

3. Now, navigate to "Application Support" directory and select "TurboTax Deluxe 2017". Remove it by dragging it to Trash.

4. Navigate back to Library directory (using back button "< icon" on Title bar or follow step #2) and select "Caches" directory. Remove "com.intuit.turbotax.2017" and "TurboTax Deluxe 2017" directories by dragging them to trash.

5. Empty Mac OS Trash directory by right click on Trash Icon and select "Empty Trash" option.

6. Restart your mac machine. Check internet connectivity on you machine.

8. Launch TurboTax Deluxe 2017 application by navigating to /Applications directory.

9. Let Product & Formset update to download & install, if available any.

10. Now, try eFiling again by navigating to "File" tab & then fill information in required fields. After hitting E-File button and wait for green submission check marks. If initial submission fails, hit and resubmit E-file.

Re: I am having trouble efiling my returns. The program comes back saying that it needs to be updated, but it already is.

delmarowens — Sat, 25 Apr 2020 18:40:41 GMT

I am having the same final e-filing final step but I am using TurboTax Premier (Windows version) to file.

topic There is an FAQ on eFiling issue i.e. https://ttlc.intuit... in Get your taxes done using TurboTax

I am having trouble efiling my returns. The program comes back saying that it needs to be updated, but it already is.

There is an FAQ on eFiling issue i.e. https://ttlc.intuit...

Re: I am having trouble efiling my returns. The program comes back saying that it needs to be updated, but it already is.