topic Lost userid and password in Get your taxes done using TurboTax

Lost userid and password

karimg483 — Tue, 04 Jun 2019 22:35:01 GMT

I have my userid and password. When I try to access to look at last years return, my daughters userid keeps populating. when I delete hers and use mine it pulls up her 2016 tax return status. How can I get access to my 2015 tax return?

Are you sure the user id is correct, it's not always your...

RebeccaC — Tue, 04 Jun 2019 22:35:03 GMT

Are you sure the user id is correct, it's not always your email address.

Here are some tools that you can use to pull up your 2015...

CarlitaH — Tue, 04 Jun 2019 22:35:04 GMT

Here are some tools that you can use to pull up your 2015 return. https://ttlc.intuit.com/questions/1899319 If you still cannot get your 2015 return please contact customer service. They will ask you to verify your personal information before they can look into your account.