topic This does not work. It won't let you continue without sel... in Get your taxes done using TurboTax

This is my third try, and I getting really tired of this. THE ACCOUNT INFORMATION YOU HAVE FOR MY BANK IS WRONG, AND THERE IS NO EDIT LINK TO CHANGE IT.

Lazy1 — Tue, 04 Jun 2019 22:04:56 GMT

You have my name in the account number field.

If you have not yet filed, then you can change your banki...

SherryM — Tue, 04 Jun 2019 22:04:58 GMT

If you have not yet filed, then you can change your banking info under the file section. However if you have already filed or your return is in a pending state, it is to late to change it. You will have to wait until it is accepted/rejected. Once your e-filed return has been accepted, it's to late to update your bank account or change your payment method in TurboTax. Call the IRS immediately. Otherwise the IRS will issue you a paper check.

If you want to change or edit the banking information that is shown, make sure that the box stating "I want my refund deposited into this account" is unchecked.

1. Scroll down to the bottom of the page and select Continue.

2. You will be taken to a new screen titled, "Let's get your bank account info".

This will allow you to enter the new or updated banking information that is to be used for your 2016 direct deposit.

This does not work. It won't let you continue without sel...

Lazy1 — Tue, 04 Jun 2019 22:04:59 GMT

This does not work. It won't let you continue without selecting one of the options. I can't select the option to send the money to my bank account because the account information is wrong, and it won't let me change it. The only other option is to receive a paper check, and I don't want to do that.

You can phone TurboTax Support for realtime one-on-one as...

mesquitebean — Tue, 04 Jun 2019 22:05:00 GMT

You can phone TurboTax Support for realtime one-on-one assistance. This time of year they are open 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.

FAQ: What is the TurboTax phone number?
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