topic Same here in Get your taxes done using TurboTax

NY requires me to e-file tax returns but your software will not let me without e-filing federal returns. My fed returns has been paper filed 2 months ago.

r0jkumar — Sat, 01 Jun 2019 00:44:38 GMT

You cannot e-file a state tax return if the federal retur...

DoninGA — Sat, 01 Jun 2019 00:44:38 GMT

You cannot e-file a state tax return if the federal return was not e-filed. New York only requires the state return to be e-filed if your software allows e-filing. Since the software will not let you e-file the state return then you are allowed to print and mail the New York state income tax return.

This is also happening to me and turbotax has no answers.

zaronson — Sat, 01 Jun 2019 00:44:43 GMT

This is also happening to me and turbotax has no answers.

The answer above was provided.

DoninGA — Sat, 01 Jun 2019 00:44:45 GMT

The answer above was provided.

understood but turbotax cannot tell me why the state cann...

zaronson — Sat, 01 Jun 2019 00:44:46 GMT

understood but turbotax cannot tell me why the state cannot be E Filed.

Did you e-file the federal tax return and was it accepted...

DoninGA — Sat, 01 Jun 2019 00:44:47 GMT

Did you e-file the federal tax return and was it accepted by the IRS?

yes

zaronson — Sat, 01 Jun 2019 00:44:49 GMT

yes

If the state return cannot be e-filed the program had to...

DoninGA — Sat, 01 Jun 2019 00:44:51 GMT

If the state return cannot be e-filed the program had to give some type of message of why it could not be e-filed.

There is no reason provided for the state. My federal re...

zaronson — Sat, 01 Jun 2019 00:44:52 GMT

There is no reason provided for the state. My federal return was E filed and accepted.

I've called twice in the past couple days and was on the...

zaronson — Sat, 01 Jun 2019 00:44:54 GMT

I've called twice in the past couple days and was on the phone for an hour each time and they cannot figure out why the program is not allowing it.

i e-filed my federal and it wont let me e-file the state

mcou924 — Sat, 01 Jun 2019 00:44:55 GMT

i e-filed my federal and it wont let me e-file the state

I can not e-file a non resident state return, my resident...

embob7 — Sat, 01 Jun 2019 00:44:57 GMT

I can not e-file a non resident state return, my resident state and federal return are going through without issue. What is the issue this year? I have been using this service for years and have never had a problem e-filing the non resident state return.

Non resident NY form can not be e-filed, been trying for...

embob7 — Sat, 01 Jun 2019 00:44:58 GMT

Non resident NY form can not be e-filed, been trying for hours. What is the issue?

They have no answer. I was told to wait until 2/22/2019 a...

zaronson — Sat, 01 Jun 2019 00:45:00 GMT

They have no answer. I was told to wait until 2/22/2019 at which point NYS will release “certain forms.” Still doesn’t work, obviously this is an issue effecting a bunch of people that TurboTax should address. I called the NYS tax division and they said I should be able to E file.

WHen trying to file: E-File is not available because your...

embob7 — Sat, 01 Jun 2019 00:45:02 GMT

WHen trying to file: E-File is not available because your tax return includes a tax situation that can't be e-filed. Revisit the Review section to see more details.
There is no further explanation of what that tax situation may be. Review offers nothing, it reviews and states return looks great and ready to file. Please look into this. It seems to be happening with NY e filing based on above comments, perhaps its on your end.

getting same issue - NJ resident that works in NY and can...

danielgorlick — Sat, 01 Jun 2019 00:45:04 GMT

getting same issue - NJ resident that works in NY and can't e-file this year despite being able to for multiple years before.

was able to e-file Federal and CT when done separately. C...

mjsmith3tt — Sat, 01 Jun 2019 00:45:06 GMT

was able to e-file Federal and CT when done separately. Cannot e-file NY. Have uninstalled/reinstalled several times. NY REQUIRES e-filing, plus i already paid for this. Fix this!

Same issue; federal and CT resident returns e-filed and a...

Maxwell5 — Sat, 01 Jun 2019 00:45:07 GMT

Same issue; federal and CT resident returns e-filed and accepted, NY state return won't e-file because my "tax return includes a tax situation that can't be e-filed" but no explanation available and nothing shows up going back through everything; it says its good to go, but doesn't go. Please fix this ASAP. NY requires e-file by law, plus the printed NY return includes attachments I ultimately did not need for one reason or another. I did not have this problem last year, and I'm clearly not alone this year.

This needs to be addressed by TurboTax.

zaronson — Sat, 01 Jun 2019 00:45:09 GMT

This needs to be addressed by TurboTax.

Also having this problem. E-filed my federal return succ...

michael-baik — Sat, 01 Jun 2019 00:45:11 GMT

Also having this problem. E-filed my federal return successfully and get an error message saying I cannot e-file my New York return.