topic Trying to file extension, picked the basic tax prep, won't accept my phone number to pay for it so will not process in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/trying-to-file-extension-picked-the-basic-tax-prep-won-t-accept-my-phone-number-to-pay-for-it-so/01/419647#M172963 Tue, 04 Jun 2019 21:05:50 GMT pattilehman 2019-06-04T21:05:50Z Trying to file extension, picked the basic tax prep, won't accept my phone number to pay for it so will not process https://ttlc.intuit.com/community/taxes/discussion/trying-to-file-extension-picked-the-basic-tax-prep-won-t-accept-my-phone-number-to-pay-for-it-so/01/419647#M172963 Tue, 04 Jun 2019 21:05:50 GMT https://ttlc.intuit.com/community/taxes/discussion/trying-to-file-extension-picked-the-basic-tax-prep-won-t-accept-my-phone-number-to-pay-for-it-so/01/419647#M172963 pattilehman 2019-06-04T21:05:50Z If your phone number is no longer tied to your TurboTax a... https://ttlc.intuit.com/community/taxes/discussion/if-your-phone-number-is-no-longer-tied-to-your-turbotax-a/01/419670#M172973 <P>If your phone number is no longer tied to your TurboTax account, see&nbsp;<A href="https://ttlc.intuit.com/questions/1899319-account-recovery-request-for-your-turbotax-account" target="_blank">Account Recovery Request for your TurboTax Account</A>.</P><UL> <LI>&nbsp;If you don't have access to the phone or email you setup your account with, then click the "Try something else" link under the entry box.</LI> </UL><P>You may also want to use&nbsp;<A href="https://turbotax.intuit.com/irs-tax-extensions/" target="_blank">TurboTax Easy Extension</A>.<BR /></P><P>After you file it, <B>click here to</B>&nbsp;<A href="https://turbotax.intuit.com/tax-tools/efile-status-lookup/" target="_blank">check your extension e-file status.</A></P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 04 Jun 2019 21:05:52 GMT https://ttlc.intuit.com/community/taxes/discussion/if-your-phone-number-is-no-longer-tied-to-your-turbotax-a/01/419670#M172973 HelenaC 2019-06-04T21:05:52Z