Website says ssn doesn't match

woodschad4 — Tue, 04 Jun 2019 21:01:23 GMT

Why does it say my ssn doesn't match

This message sometimes happens in the state return, so I...

TeresaM — Tue, 04 Jun 2019 21:01:24 GMT

This message sometimes happens in the state return, so I have included directions but if it is in the federal, the instructions within the federal return are the same.

The information flows from the federal into the state forms so the correction has to take place in the federal form. If the error refers to a W-2 or 1099 and you imported that form into Turbo Tax, perhaps some of the data was damaged in the transfer and is not working properly, even if it looks correct on the page. Deleting the W-2 and manually entering it should solve the problem. If you manually entered the W-2 or 1099, the social security number is coming from enter the Personal Info tab and can be edited there. If this does not resolve the error, deleting the state form and recreating it from the federal form should solve the problem.

If you imported your W-2 or 1099 from a source outside Turbo Tax

Please click on the Federal Taxes tab
Click on Wages and Income (Or Income and Expenses in Self-Employed)
If you do not see a prompt for your W-2 or 1099,
Scroll down to Wages and Salaries for the W-2
Or Self Employment or Other Common Income for 1099s
Click on Show More and Revisit
Next to your W-2 or 1099, click on the icon of the trash can to delete
Then, on the same page, Click on Add another
And enter the information manually.
Select Done and Continue to save the information and
Review your State Return again to see if the error clears.

If you entered your W-2 or 1099 manually

Please click on the Personal Info tab
Click Edit next to your name
Clear and reenter the social security number and
And click on Done and Continue to save the information.
Review your State Return again to see if the error clears.

If one of the above steps does not clear the error, then click on the link below for directions to delete and recreate your state return. This should resolve the error

https://ttlc.intuit.com/replies/3301384

topic Website says ssn doesn't match in Get your taxes done using TurboTax

Website says ssn doesn't match

This message sometimes happens in the state return, so I...