topic Text fields for 1099-R form do not accept key input in Get your taxes done using TurboTax

Text fields for 1099-R form do not accept key input

frroed0722 — Tue, 04 Jun 2019 20:43:28 GMT

I am trying to enter information from a hardcopy of a 1099-R form. The TurboTax form for 1099-R allows me to highlight a text field, but it does not allow me enter any keystrokes into the field.

This can be an IE issue, so try a different browser.

SweetieJean — Tue, 04 Jun 2019 20:43:29 GMT

This can be an IE issue, so try a different browser.

Apparently, the work-around is correct -- I was able to m...

frroed0722 — Tue, 04 Jun 2019 20:43:31 GMT

Apparently, the work-around is correct -- I was able to manually enter the information on a separate computer using the Safari browser. But this is extremely troubling -- do you really mean that the current version of TurboTax has known issues with MS Internet Explorer... and you released it that way?? And that the first time you notify customers of this problem is AFTER they have committed to using TurboTax and spent hours entering information for their 2016 returns??!!??