I have entered the 6 digit code sent to my e mail TWICE and they say it is invalid...

rensoc- — Tue, 04 Jun 2019 20:08:14 GMT

Make sure to leave the window open that asks you for the...

ErinH — Tue, 04 Jun 2019 20:08:16 GMT

Make sure to leave the window open that asks you for the code. If you close this window and go back after you receive the code, the code will no longer be valid. If you need your browser to get your e-mail, open a new separate window, don't close. Also, make sure you are using the most recent code and not using a prior one. Every time that you ask for a code it cancels out all the previous ones that were sent and only takes the most recent. Please wait a few minutes after each code request to receive your email. It is not generated instantly.

You can also request your code via text message. To receive your code through text please complete the following:

1. Sign into your account

2. Select My Account

3. Select Account Settings

4. Select the blue Security tab on the left

5. Select Two Step Verification

6. Select Turn On

7. Enter your Phone Number and Password

8. Sign out of TurboTax, close your browser and sign back in. You should receive a verification code shortly after signing back into your account.

If you are still unable to get the code to work through text, choose I forgot my user ID or password and then choose I don't know my email address or user ID. You’ll be asked to provide some information about yourself, and then you’ll be asked a few questions verify your identity. If that method fails, you’ll get a phone number to contact customer support.

You didn't hire that guy from Office Space did you? The o...

quiet_entropy — Tue, 04 Jun 2019 20:08:17 GMT

You didn't hire that guy from Office Space did you? The one that "worked with" customers?

No

bordensbest2 — Tue, 04 Jun 2019 20:08:19 GMT

Re: Make sure to leave the window open that asks you for the...

Patsfan2020 — Sat, 25 Jan 2020 04:37:09 GMT

It's not easy when all you have is a phone and I keep doing this over and over

topic No in Get your taxes done using TurboTax

I have entered the 6 digit code sent to my e mail TWICE and they say it is invalid...

Make sure to leave the window open that asks you for the...

You didn't hire that guy from Office Space did you? The o...

No

Re: Make sure to leave the window open that asks you for the...