topic I am filling out my 1095-A information. Box 21-23 are zero since I started coverage in April, but it wont let me move on with zeros in Get your taxes done using TurboTax

I am filling out my 1095-A information. Box 21-23 are zero since I started coverage in April, but it wont let me move on with zeros

taxkury — Tue, 04 Jun 2019 19:43:03 GMT

Are you using the desktop product (CD/download)? There i...

mesquitebean — Tue, 04 Jun 2019 19:43:04 GMT

Are you using the desktop product (CD/download)?

There is a known problem recently with zeros in Column C in the desktop product. See this FAQ about an issue being worked on:
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/4394028-when-entering-the-1095-a-turbotax-desktop-will-not-allow-column-c-to-be-blank-or-zero">https://ttlc.intuit.com/questions/4394028-when-entering-the-1095-a-turbotax-desktop-will-not-allow-column-c-to-be-blank-or-zero</a>

@taxkury I added some more info to my comment above. It...

mesquitebean — Tue, 04 Jun 2019 19:43:06 GMT

@taxkury
I added some more info to my comment above. It is the desktop product (CD/download) that is experiencing that issue. You may have been emailed the original comment. Please return to the forum to see the full info.

epo39b is quite correct that there is a known error messa...

TeresaM — Tue, 04 Jun 2019 19:43:07 GMT

epo39b is quite correct that there is a known error message with the Windows CD/Download version. If you are using the online version, and there are any boxes with zero, please leave those blank in TurboTax. If you have entered a 0, please backspace over it and be sure there are no number, decimal points or characters in those fields. If most of the lines across are the same, you can use the blue copy previous month button to enter it again.

If that does not resolve and you have uploaded the form, please try deleting it and entering it manually.

Here are the directions to delete a form from your return in the online versions of TurboTax. This will delete the form and the entries. If it rebuilds, sometimes there is another form recreating it and both have to be deleted to clear that information.

· To delete a Form go the far left, in the black vertical menu

· Click on Tax Tools

· Click on Tools

· Under Other helpful links, click on Delete a form

· Scroll down to form 8962 and click on Delete

· Click on the blue Delete Selected Form

· At bottom Continue

· Then the same for Healthcare Entry Sheet

· At bottom Continue with my Return