topic I received email that you are offering 50% to finish and file by my returned between March 22-26. I finished my return on March 22. How can this disconnect be applied? in Get your taxes done using TurboTax

I received email that you are offering 50% to finish and file by my returned between March 22-26. I finished my return on March 22. How can this disconnect be applied?

chetner — Tue, 04 Jun 2019 19:36:04 GMT

The discount should be automatically applied when you get...

DaraLO — Tue, 04 Jun 2019 19:36:06 GMT

The discount should be automatically applied when you get to the page to pay your TurboTax fees. If it's not, log out of your account, clear your browser's cache and cookies and log back into your account to see if the discount is applied. https://ttlc.intuit.com/replies/3302272

https://ttlc.intuit.com/replies/3301745

I clear my browser's cache and cookies daily. This did...

chetner — Tue, 04 Jun 2019 19:36:07 GMT

I clear my browser's cache and cookies daily. This did not resolve getting the 50% off on fees. What next should be done? Should I talk to someone on the phone?

Thank you in advance!!!

I filed and paid, and didn't get the 50% off either.

duncanmak — Tue, 04 Jun 2019 19:36:09 GMT

I filed and paid, and didn't get the 50% off either.

@chetner If you also tried using a different browser and...

DaraLO — Tue, 04 Jun 2019 19:36:10 GMT

@chetner If you also tried using a different browser and the discount did not apply, then yes, you will need to contact our telephone support for assistance. Fill out the form on the following page to connect with the right expert for your specific question or issue. <a rel="nofollow" target="_blank" href="https://support.turbotax.intuit.com/contact/">https://support.turbotax.intuit.com/contact/</a>