https://ttlc.intuit.com/community/taxes/discussion/why-do-you-say-that-i-have-one-free-state-efile-but-then-when-i-finish-my-return-and-try-to-submit/01/392925#M162405 <P>Does it occur to Turbo Tax management that when you say filing one State tax is FREE that your customers assume that includes preparation and submission.&nbsp; Don't you think it is obvious that many of your customers are confused on this issue? Don't you think you should clarify this.</P> Tue, 04 Jun 2019 19:30:29 GMT van-elburg 2019-06-04T19:30:29Z https://ttlc.intuit.com/community/taxes/discussion/why-do-you-say-that-i-have-one-free-state-efile-but-then-when-i-finish-my-return-and-try-to-submit/01/392925#M162405 <P>Does it occur to Turbo Tax management that when you say filing one State tax is FREE that your customers assume that includes preparation and submission.&nbsp; Don't you think it is obvious that many of your customers are confused on this issue? Don't you think you should clarify this.</P> Tue, 04 Jun 2019 19:30:29 GMT https://ttlc.intuit.com/community/taxes/discussion/why-do-you-say-that-i-have-one-free-state-efile-but-then-when-i-finish-my-return-and-try-to-submit/01/392925#M162405 van-elburg 2019-06-04T19:30:29Z https://ttlc.intuit.com/community/taxes/discussion/the-free-state-you-re-referring-to-is-the-state-tax-pre/01/392931#M162408 <P>The "free" state you're referring to is the <U><B>state tax preparation program</B></U>.&nbsp; The $24.99 fee you're referring to is the cost for <B><U>e-filing</U></B> your state return.&nbsp; You can avoid that fee by choosing to print and mail your state tax return.</P> Tue, 04 Jun 2019 19:30:31 GMT https://ttlc.intuit.com/community/taxes/discussion/the-free-state-you-re-referring-to-is-the-state-tax-pre/01/392931#M162408 Kat 2019-06-04T19:30:31Z