https://ttlc.intuit.com/community/taxes/discussion/while-filling-out-my-1098-t-and-trying-to-continue-further-it-keeps-saying-you-must-fix-errors-on/01/392536#M162270 Tue, 04 Jun 2019 19:29:09 GMT allisonlynn2014 2019-06-04T19:29:09Z https://ttlc.intuit.com/community/taxes/discussion/while-filling-out-my-1098-t-and-trying-to-continue-further-it-keeps-saying-you-must-fix-errors-on/01/392536#M162270 Tue, 04 Jun 2019 19:29:09 GMT https://ttlc.intuit.com/community/taxes/discussion/while-filling-out-my-1098-t-and-trying-to-continue-further-it-keeps-saying-you-must-fix-errors-on/01/392536#M162270 allisonlynn2014 2019-06-04T19:29:09Z https://ttlc.intuit.com/community/taxes/discussion/if-there-are-error-messages-to-fix-your-1098-t-form-and-y/01/392543#M162271 <P></P><P> </P><P> <SPAN>If there are <B>error messages to fix</B> your <B>1098-T form</B> and you have "copied and pasted" to enter some of the information, it might have spaces or other invisible formatting characters that are causing the errors.&nbsp; Please be sure there are <B>no extra spaces before</B> the entries or<B> after</B> the entries. Also, be sure there are no zeros listed. If the box is blank, please leave it blank.</SPAN> </P> <P> <SPAN>Note:&nbsp; <B>Buttons that don’t work or fields that don’t allow entry</B></SPAN> </P> <P> <SPAN>If you are using <B>Turbo Tax Online</B>, the most likely reason for buttons that don't work or not being able to enter information is that something in the web browser is not displaying the page properly.&nbsp; The easiest way around this is to <B>simply use a different web browser</B>.&nbsp; You can select from Google Chrome, Mozilla Firefox, Internet Explorer or Safari.&nbsp;&nbsp; If you need to install another browser, be sure to go to the trusted home site for the software for security reasons.</SPAN> </P> <P> <SPAN>If you are using the <B>Turbo Tax Phone App</B>, then try opening Turbo Tax in the browser window on your phone.&nbsp; It will use the same login information but may display the page better. </SPAN> </P> <P></P> <P>If you are using <B>Windows 10</B> and some <B>buttons don't work </B>or <B>fields won't accept </B><B>entry</B><B>, this TurboTax FAQ has information that may help.</B></P> <P> <A href="https://ttlc.intuit.com/replies/6549824" target="_blank">https://ttlc.intuit.com/replies/6549824</A> </P> <P>Below are directions from Microsoft on how to clear your cache/cookies/temporary internet files in Windows 7 and 8.</P> <P> <A href="https://support.microsoft.com/en-us/help/260897/how-to-delete-the-contents-of-the-temporary-internet-files-folder" rel="nofollow" target="_blank">https://support.microsoft.com/en-us/help/260897/how-to-delete-the-contents-of-the-temporary-internet-files-folder</A> </P> <BR />[edit 4/10/18 4:47 pm pdt for cache instructions]<BR /><BR /> Tue, 04 Jun 2019 19:29:11 GMT https://ttlc.intuit.com/community/taxes/discussion/if-there-are-error-messages-to-fix-your-1098-t-form-and-y/01/392543#M162271 TeresaM 2019-06-04T19:29:11Z