topic How do i change my turbotax program in Get your taxes done using TurboTax

How do i change my turbotax program

m-brackett333 — Tue, 04 Jun 2019 00:25:33 GMT

In TurboTax Online, you can clear and start over as long...

PatrickL — Tue, 04 Jun 2019 00:25:35 GMT

In TurboTax Online, you can clear and start over as long as you haven't paid or registered yet (free users are asked to register their accounts before they file).

Note: You can’t clear and start over using the mobile app. Instead, log in to your TurboTax account from a desktop or mobile browser to clear and start over.

Sign in to TurboTax Online and open your return by clicking the orange Take me to my return button.
With your screen maximized, click My Account (at the top of your screen toward the right) and select Clear & Start Over. (If on a tablet or phone, you may find the Clear & Start Over option by clicking the three parallel lines, or “hamburger”, in the top left corner.)
Answer Yes to Are you sure you want to clear your return?
After your entries have been cleared out, we'll prompt you to select a TurboTax product so you can start over from the very beginning.

A reason you might want to clear and start over is if you think you’re in a higher-priced version of TurboTax and don’t need to be. Have a look below under Related Information for more details.

If you're signed in under last year's login, once you clear and start over we'll automatically transfer last year's info over if you select the PLUS upgrade, Deluxe, Premier, or Self-Employed. Federal Free Edition (without PLUS) does not include the year-over-year transfer feature.

Related Information:

Re: In TurboTax Online, you can clear and start over as long...

msheffi2 — Sun, 21 Feb 2021 14:43:57 GMT

This does not help, followed instructions and didnt see a delete or restart

Re: In TurboTax Online, you can clear and start over as long...

DoninGA — Sun, 21 Feb 2021 14:46:36 GMT

@msheffi2 wrote:

This does not help, followed instructions and didnt see a delete or restart

You have to be signed onto your account and accessing the 2020 tax return to use the links provided.

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2020 online tax return. Click on Clear & Start Over.