topic I forgot my password, and I tried to change my password in your web, you sent me a code, but when I used your code to change my password, it just didn't work... so help! in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/i-forgot-my-password-and-i-tried-to-change-my-password-in-your-web-you-sent-me-a-code-but-when-i/01/376752#M156211 So, why can't I use your pass code to change my password? Tue, 04 Jun 2019 00:20:59 GMT tsetheo2006 2019-06-04T00:20:59Z I forgot my password, and I tried to change my password in your web, you sent me a code, but when I used your code to change my password, it just didn't work... so help! https://ttlc.intuit.com/community/taxes/discussion/i-forgot-my-password-and-i-tried-to-change-my-password-in-your-web-you-sent-me-a-code-but-when-i/01/376752#M156211 So, why can't I use your pass code to change my password? Tue, 04 Jun 2019 00:20:59 GMT https://ttlc.intuit.com/community/taxes/discussion/i-forgot-my-password-and-i-tried-to-change-my-password-in-your-web-you-sent-me-a-code-but-when-i/01/376752#M156211 tsetheo2006 2019-06-04T00:20:59Z If the code was sent to your email, be sure to leave the... https://ttlc.intuit.com/community/taxes/discussion/if-the-code-was-sent-to-your-email-be-sure-to-leave-the/01/376757#M156213 <P>If the code was sent to your email, be sure to leave the TurboTax window open as well as your email window. Otherwise the code will expire and it won't work.<BR /></P> Tue, 04 Jun 2019 00:21:00 GMT https://ttlc.intuit.com/community/taxes/discussion/if-the-code-was-sent-to-your-email-be-sure-to-leave-the/01/376757#M156213 TylerH 2019-06-04T00:21:00Z