https://ttlc.intuit.com/community/taxes/discussion/why-is-your-software-rubbish/01/3904232#M1453093 <P>I filed my taxes again with you this year. &nbsp;My initial return was rejected due to an SSN error but I had already submitted my payment info at the point of submit. &nbsp;When I received the rejection text, I refiled after correcting and clicked the payment link. &nbsp;The page redirected to the irs page, once there I saw the suggestion to earn points using my cc so decided to pay with that method. &nbsp;Six days later, I receive a notice from my bank that I had a large payment &nbsp;go to the irs from my bank account i- the initial payment from the rejected return!!! &nbsp;I called the irs and spun forn45 mins accomplishing nothing. &nbsp;Called TT and the agent was helpful but agreed this is a glitch that shouldn’t happen. &nbsp;He refunded my $300, but what about the $15k I have to now ‘wait for the IRS realize I double paid and I’ll get a refund in 4-6 weeks’ !!! &nbsp;What the actual F is my question TurboTax? &nbsp;How did you reject my return, have me fix it but never reject the original payment or even indicate I had a pending payment? &nbsp;Further to that, how can I go to my Home Screen now and STILL make another payment once two have been made?? &nbsp;Own the errors in your software and have a fund set up to help clients get made whole after your negligence and crap programming! &nbsp;Please respond with something other than I’m sorry we will look into it.&nbsp;</P> Tue, 21 Apr 2026 13:47:30 GMT Blancspons 2026-04-21T13:47:30Z https://ttlc.intuit.com/community/taxes/discussion/why-is-your-software-rubbish/01/3904232#M1453093 <P>I filed my taxes again with you this year. &nbsp;My initial return was rejected due to an SSN error but I had already submitted my payment info at the point of submit. &nbsp;When I received the rejection text, I refiled after correcting and clicked the payment link. &nbsp;The page redirected to the irs page, once there I saw the suggestion to earn points using my cc so decided to pay with that method. &nbsp;Six days later, I receive a notice from my bank that I had a large payment &nbsp;go to the irs from my bank account i- the initial payment from the rejected return!!! &nbsp;I called the irs and spun forn45 mins accomplishing nothing. &nbsp;Called TT and the agent was helpful but agreed this is a glitch that shouldn’t happen. &nbsp;He refunded my $300, but what about the $15k I have to now ‘wait for the IRS realize I double paid and I’ll get a refund in 4-6 weeks’ !!! &nbsp;What the actual F is my question TurboTax? &nbsp;How did you reject my return, have me fix it but never reject the original payment or even indicate I had a pending payment? &nbsp;Further to that, how can I go to my Home Screen now and STILL make another payment once two have been made?? &nbsp;Own the errors in your software and have a fund set up to help clients get made whole after your negligence and crap programming! &nbsp;Please respond with something other than I’m sorry we will look into it.&nbsp;</P> Tue, 21 Apr 2026 13:47:30 GMT https://ttlc.intuit.com/community/taxes/discussion/why-is-your-software-rubbish/01/3904232#M1453093 Blancspons 2026-04-21T13:47:30Z https://ttlc.intuit.com/community/taxes/discussion/re-why-is-your-software-rubbish/01/3904848#M1453252 <P>We looked into this and you are absolutely correct. Thank you so much for letting us know! &nbsp;We have reported this so the page can be corrected and improved.&nbsp;</P> Wed, 22 Apr 2026 13:55:26 GMT https://ttlc.intuit.com/community/taxes/discussion/re-why-is-your-software-rubbish/01/3904848#M1453252 CatinaT1 2026-04-22T13:55:26Z